Magic Tracks Does not read email unknown Nationwide

I sent Magic Tracks 2 detailed email informing them the address they had listed on my order was wrong.  It was listed as Street and not Road which would bounce the package all over Columbia, SC and may or may not have arrived.  I would have been charged for something I may never get and therefore could not return if I wanted to do so.  I, as a last resort, ask them by email to cancel the order and each email included the order number.  They also ignored that email and have now shipped the order. I found the item at another location and am now faced with the fact I may never get the package and may never be able to get a refund as they advertise.  The phone number they list and give out in a recording rings twice and then goes busy.  I have tried on numerous occassions and days to get throught but it does no good.  This  sounds like a Christmas bait and switch operation.  It is impossible to talk to anyone because each number they give out is a recording and leads back to the worthless phone number.  Something needs to be done to prevent companies from making money like this.  While they have managed to get into several leading department store chains, these stores can give direct refunds but look at the mney they make by using phoney phone numbers and ignoring cancellation request.

Richard

Columbia, SC