Complaint Review: Magic tracks - Las Vegas Nevada
Magic tracks Ontel Products not shipped, then charged months later Las Vegas Nevada
I ordered from Magic Tracks online at magictracks.com in December 2016. I orders a Christmas gift and by mid January I still had not received my order and emailed customer service and tried to call with no answer. My emails requested that they cancel my order which I never got a response from. I got an order confirmation the day I placed my order and never heard from the company again. Until, two months later in mid February 2017, I received an email confirmation that my order was shipping. I asked for them to cancel my order because I had moved and no longer wanted the products. They responded to tell me that I needed to pay for return shipping once it arrives... after I mentioned that I don't even live at that address anymore. Who ships products two months later? I never got a call or email. Then they wouldn't refund my card after charging me. I'm taking it to court if they don't refund me. Stay clear of these scammers.
This report was posted on Ripoff Report on 02/16/2017 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-tracks/las-vegas-nevada-89115/magic-tracks-ontel-products-not-shipped-then-charged-months-later-las-vegas-nevada-1356558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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