Complaint Review: MagicJack - YMax Communications And Daniel M Borislow - West Palm Beach Florida
- MagicJack - YMax Communications And Daniel M Borislow 5700 Georgia Avenue West Palm Beach, Florida U.S.A.
- Phone: 561-586-3380
- Web:
- Category: Telephone Companies
MagicJack - YMax Communications And Daniel M Borislow Terrible Service- No refunds- Just Lies - Phone Company Without Customer Service Phone Number - They are hiding!!!! West Palm Beach Florida
*Consumer Suggestion: You May Be Able to File a Complaint With the Palm Beach County Division of Consumer Affairs
*Consumer Suggestion: You May Be Able to File a Complaint With the Palm Beach County Division of Consumer Affairs
*Consumer Suggestion: You May Be Able to File a Complaint With the Palm Beach County Division of Consumer Affairs
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Where do I start??????? - Read to the bottom for contact info I found
When the service worked in the begining - it was worth the $40 buck that the infomercial suckered me into. After one year you have to renew - they double billed me for the $59.95 renewal fee.
I never knew of any phone company without a phone number........ It is rediculous!!!! This company has to hide becase they never gove out refunds - what a shady outfit. The onlly this worse then having to talk to a customer service rep in a third world country is having to type with them - there is NO phone number - you can never ever talk to anyone- you have to typpe on a chat with them.
I went through this typing nonsense 4 times and each time was promised a refund in 3-5 days - its a big lie!!!!
The last email they sent me stated it was past the 30 days and I would not get a refund - DUHHHHH I asked for a refund the first time within 11 days - they have been giving me the run around for 45 dayys beyond that!!!
Look at some fun parts of my latest chat trying to get my money back...
April: And please call your Bank/ Credit Card Company now while you are online with me
Me: I did and as of tonight there are NO credits from magicJack
Me: I am online looking at my account right now
April: Please check the dates
Me: I think u are wrong about that - but I will call - one moment
April: Just check please, thank you.
Me: I just called them
ME: there is no credit on my account from magic jack and there are no credits pending
April: Did you give the dates?
April: Did you give the dates?
Me: of course
April: I think you are not giving them the information I wanted to you to give them
April: Please call againa
April: again*
Me: there are no credits - they suggest that I put in disput and they can charge it back to your company
Me: I am not going to call again
April: I don't think you called them
April: I knew it
April: You were already refundedMarc SInger: I think you are being rude and unprofessional - I am copying this log
Me: I want to speak to your supervisor
April: I am not being rude, yes you are talking to the supervisor
Me: you are calling me a liar?
April: I am just telling the truth
April: Call them now and you will know
Me I JUST DID
Me: THERE IS NO CREDIT
April: Please call them now
April: Please call them now
April: Please call them now
April: I am not, but I know that you did not call your Bank
April: If you will call them now, everything will be OK
Me: I want to speak with someone else - your are disrespectful
April: You can end the conversation if you want
Me: LOOK I WANT TO SPEAK WITH SOMEONE ELSE NOWApril: You may end the conversation if you want, Marc, thank you
April: All agents are busy now
Me: DO YOU NOT UNDERSTAND THAT I WANT TO SPEAK TO ANOTHER AGENT
April: Sure, I will close this conversation, Marc, Okay?
Me: no
Chat session has been terminated by the site operator
SAVE YOURSELF FROM THE H*LL !!!!!!!!!!! Stay far away from this scam!!!
I am disputing both charges from MagicJack. I would never ever do any business with them and I hope pril gets spit on by a camel the next time she goes to the maket.
Guess what MagicJack people - real companys have phone numbers and addresses here in America - stop hiding your rip off scams behind some third world customer (dis) service that you have to type to and still get BS.
No phone number is listed - heres what I found on the net - he is the owner
Daniel Borislow
5700 Georgia Ave
West Palm Beach, FL 33405
(561) 586-3380 - Voice mail is full - try this number 281-404-1551
Heres antother address:
1045 South Ocean Blvd.
Palm Beach FL 33480
Every hear the expression you can run but you can't hide??????
Goodcustomer
Myrtle Beach, South Carolina
U.S.A.
This report was posted on Ripoff Report on 04/07/2009 10:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magicjack-ymax-communications-and-daniel-m-borislow/west-palm-beach-florida-33405/magicjack-ymax-communications-and-daniel-m-borislow-terrible-service-no-refunds-just-l-441750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Suggestion
You May Be Able to File a Complaint With the Palm Beach County Division of Consumer Affairs
AUTHOR: PBC Consumer Affairs - (U.S.A.)
SUBMITTED: Friday, April 17, 2009
You May Be Able to File a Complaint With the Palm Beach County Division of Consumer Affairs
Division of Consumer Affairs
50 S. Military Trail Suite #201
West Palm Beach, FL 33415
(561) 712-6600 - Ask for Investigator Daniel Dodson
(561) 712-6610 Fax
#2 Consumer Suggestion
You May Be Able to File a Complaint With the Palm Beach County Division of Consumer Affairs
AUTHOR: PBC Consumer Affairs - (U.S.A.)
SUBMITTED: Friday, April 17, 2009
You May Be Able to File a Complaint With the Palm Beach County Division of Consumer Affairs
Division of Consumer Affairs
50 S. Military Trail Suite #201
West Palm Beach, FL 33415
(561) 712-6600 - Ask for Investigator Daniel Dodson
(561) 712-6610 Fax
#1 Consumer Suggestion
You May Be Able to File a Complaint With the Palm Beach County Division of Consumer Affairs
AUTHOR: PBC Consumer Affairs - (U.S.A.)
SUBMITTED: Friday, April 17, 2009
You May Be Able to File a Complaint With the Palm Beach County Division of Consumer Affairs
Division of Consumer Affairs
50 S. Military Trail Suite #201
West Palm Beach, FL 33415
(561) 712-6600 - Ask for Investigator Daniel Dodson
(561) 712-6610 Fax
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