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Report: #1458474

Complaint Review: magicube.shop - Internet

  • Submitted:
  • Updated:
  • Reported By: Ricardo — United States
  • Author Confirmed What's this?
  • Why?
  • magicube.shop Internet China

magicube.shop INDIE-PRO MagicCube Bait and switch tactics... ordered and received item not as described and web page changed to hide the fact

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I ordered the VAPOR S3 SMARTWATCH PRO Version which orignially the webpage described as come with GPS, SIM slot and Micro-SD slot.  Two weeks later i received a plastic watch within a white box with a picture of a completely different watch as the cover.  Nowhere on the box what you can find the make and model of the watch. 

The two-by-two inches manual is so fine print that you can't read it.  I was able to download the sofware (BTW, the SW is not even certified/qualified to be on the Google Play store and you have to download manually and install as your own risk!).  I was able to install the BT sync software and seem to work but the GPS software error out right after the installation. 

Emailed the seller and got no response.  I filed a case with Paypal to return the product which they honor under the condition that the watch be shipped back with a tracking number.  I went to the post office and tried to mail the watch back and they told me the cost is $49 (with tracking), which is the as the cost of the watch. 

I took it home and contacted Paypal to intervene.  Luckily Paypal was on my side and provide a refund.  Anyhow do not trust any merchant websites from China.  Stick with Amazon/Walmart/Best Buy for the best shopping experience.

This report was posted on Ripoff Report on 08/28/2018 12:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/magicubeshop/internet/magicubeshop-indie-promagiccube-bait-and-switch-tactics-ordered-and-received-item-n-1458474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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