Complaint Review: Magnavox/Funai - GrovePort Ohio
- Magnavox/Funai 2200 Spiegle Drive GrovePort, Ohio United States of America
- Phone: 800-605-8610
- Web: magnavox.com/support, funaiservice....
- Category: VCR Repair
Magnavox/Funai They refused to honor the warranty, read information into it that is not in evidence in the warranty GrovePort, Ohio
*Consumer Comment: Magnavox
*Consumer Comment: While not a fan of Magnavox...
*Consumer Comment: Magnavox equals garbage
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I purchased a Magnavox HDD&DVD player MDR515H/F7 9 months ago. In November our power switched on and off, a regular occurrance here. The DVD player did not work after this.When I called the customer service of Magnavox/Funai telling them it had quit after our power switched off and on, they told me that a power interruption voided the warranty. They called this "an act of God".
The weather was clear, no lightening or other natural phenomenon and certainly had nothing to do with God, just the power company. Additionally it was plugged into a surge protector with a TV which continues to function perfectly. The The warranty on this product is not worth the paper it is written on. I was SO glad I had purchased WalMart additional warranty.
I had it repaired through Walmart's plan with little hassle other than mailing it off. Two months later, the same thing occurred again. And of course they denied all culpability again. There is obviously a weak electronic design as a power disconnect should not cause this and no other electric items in the house were affected in any way. I have owned many Magnavox products over the years and have generally been impressed with their function and longevity. Since Funai is now controlling the company, I will likely never purchase another of their products.
This report was posted on Ripoff Report on 01/10/2012 10:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/magnavoxfunai/groveport-ohio-43125/magnavoxfunai-they-refused-to-honor-the-warranty-read-information-into-it-that-is-not-i-820552. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#3 Consumer Comment
Magnavox
AUTHOR: Diogenes - (USA)
SUBMITTED: Tuesday, January 10, 2012
For example, Funai will manufacture a DVD player, and then sell it under SEVERAL different names, such as Magnavox or Sylvania, along the others, or, in some cases, even the Funai name. But, other than the name pasted on the product, they are all identical DVD players, made in the same factories, by the same employees, using the same CHEAP materials. In other words - JUNK.

#2 Consumer Comment
While not a fan of Magnavox...
AUTHOR: Ken - (USA)
SUBMITTED: Tuesday, January 10, 2012
power interruptions, especially those that go off the flash right back on are very hard on electronics.
It generate a large spike of voltage that overwhelms a lot of electronic equipment.
I am using two large Monster Cable surge and overvoltage protectors on my home theater.
The cost $400 each and disconnect the power from the equipment for about 15 seconds or until the power stabilizes after an interruption.
Even when your player is "off" part of it is still powered up to allow the remote to turn it on.
I worked over 25 years in the consumer electronics repair field and know what I'm talking about.
I repaired a neighbors stereo and a week later it went out again...same problem. Beefed up the power supply and a week or so later, same problem.
I repaired it again, ran all tests including current draw and re-installed it.
While installing it, I told the customer I could not find any reason for it to repeatedly fail.
His daughter remarked that her brother liked to rapidly turn it off and on to hear the speakers pop.
His dad ripped him a new one and as far as I know, 10+ years later it is still working.
This is exactly the same as a fast or rapidly repeated power interruption that occurs when the power grid has a fault and the circuits are interrupted at the sub station then rapidly restored, possibly more than once in rapid succession. Most power companies publish a disclaimer that this can and DOES occur.
I'm with Magnavox on this one, but if you hadn't told them about the power problems, they likely would have fixed it.
If you have a lot of this type of power problem where you live, it will continue to cause you problems and possibly on other electronics as this type of damage is cumulative.
The surge protector(s) may eventually also fail, because the damage to their protective devices (MOV's) is also cumulative. After the MOV incurs unrecoverable damage, it shorts out and blows a fusible link in the surge protector, requiring its' replacement.

#1 Consumer Comment
Magnavox equals garbage
AUTHOR: voiceofreason - (United States of America)
SUBMITTED: Tuesday, January 10, 2012
A once great electronics brand, Magnavox, for all intent and purpose signifies garbage today. Our Mag VCR DVD recorder is also a waste of soldering, copper and aluminum resources.
Funai makes a number of once great brands whose independence and quality disappeared long ago.
One lesson to be learned. Don't volunteer info like, your power going out. Just tell them the dad blasted thing stopped working.


Advertisers above have met our
strict standards for business conduct.