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Report: #350182

Complaint Review: Maid Brigade - Okemos Michigan

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  • Reported By: Lansing Michigan
  • Author Confirmed What's this?
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  • Maid Brigade 2949 Jolly Rd. Okemos, Michigan U.S.A.

Maid Brigade unprofessional, liars, unethical Okemos Michigan

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The team of two women claimed to have done an additional 30 minutes of cleaning. I was on the phone with my husband when they arrived at 1:40pm. So, I have it on my cell phone record the exact moment they showed up. Upon our cleaning bill, it said that they arrived at 1:10. I called Maid Brigade to ask if they perhaps charge for driving time. They stated no and I explained the error in the bill. They were unwilling to change their bill (only a difference of $33 but totally a matter of principle!) I told them that I would be paying for the three hours of service that I received, not the alleged 3.5 hours. The woman on the phone, who was not the owner, was extremely rude to me and unprofessional.

I am filing a claim with the Better Business Bureau. The maids are will claim that they were there longer than they really were.
DO NOT USE MAID BRIGADE IN OKEMOS MICHIGAN!

Oasis3309
Lansing, Michigan
U.S.A.

This report was posted on Ripoff Report on 07/11/2008 01:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/maid-brigade/okemos-michigan/maid-brigade-unprofessional-liars-unethical-okemos-michigan-350182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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