Report: #1206200

Complaint Review: MaidPro

  • Submitted: Mon, February 02, 2015
  • Updated: Mon, February 02, 2015
  • Reported By: Charlie — Newark Delaware
  • MaidPro


MaidPro Maid Service Maidpro franchise is rip-off!! I lost $140,000 within 6 months which includes $40,000 in bills!! Boston, Massachusetts Nationwide

*Consumer Comment: A different point of view

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Maidpro franchise is rip-off!! I lost $140,000 within 6 months which includes $40,000 in bills!! Richard Sparacio, one of the co-founders of MaidPro, promised me the world, I almost ended up losing my home and everything I own. And his partner Mark Kushinsky, never bother to help me at all when things were falling apart. They had assigned Ryan Rabideau, the so called business consultant that had never even owned a business before, was never available to answer the phone, nor would return any of my calls. Even after being able to get a hold of him, he did not have any solutions for me nor could come up with any ideas to help me grow the business, just to give you an Idea; it took them almost 3 months to do a market analysis that was supposed to be done within a week as promised by Richard and Ryan. In the mean time I had to pay outrageous franchise fees and all other bills, such as rent, workers comp, payroll, etc out of my savings. Then they even tried to charge me a $5,000 transfer fee when I had transferred all my assets to one of their existing franchisees.

This was the worst investment I have ever made; MaidPro made me promises that end it up being disappointments. It took me years to save all the money I have invested in Maid Pro.

My word of advice is: don’t buy the MaidPro franchise, I guarantee you that you will not make any money with MaidPro and will end up losing all the money you invested or even more; you will have a better chance on making money in a casino than investing on Maid pro or even your savings account.

This report was posted on Ripoff Report on 02/02/2015 04:23 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

A different point of view

AUTHOR: Mark S - (USA)

This report is really surprising to me. MaidPro was ranked #2 by Forbes as best franchise to buy with initial investment less than $150k

I have been a MaidPro franchisee since 2007 and have a very different perspective. The reason we chose a MaidPro franchise was because we were impressed with the sincerity of the owners, Mark Kushinksy and Richard Sparacio and the positive energy of the entire team in the Boston head office. They are like a big family. During our 8 years of involvement with MaidPro I have not seen or heard anything to make me doubt their sincerity and integrity.

However we could not have had a tougher start! We opened in April 2007 which coincided with the worst recession in living memory. MaidPro was very pro-active in helping us and other owners get through this very difficult time. Today we have a well established, profitable business with Monday thru Friday - 8am to 3pm hours, allowing us a great work/life balance. 

The facts are that most independant small business startups fail and most franchise start up business succeed. A franchise start up offers a proven model and provides ongoing support and increases your chances of being successful. It does not gaurantee success. There are literally thousands of variables and each owner is responsible for their own business.

MaidPro has grown from having 69 franchisees when we opened in 2007 to nearly 200 this year (2015) and have been consistently ranked highly by independant surveys for years.

Clearly the ex-franchisee's business failed. But to claim that MaidPro is a rip off is quite frankly ridiculous.






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