Majic Jack Lp FRAUD ON ACCOUNT, COMPANY REFUSES TO HELP , West PalmBeach, Florida

I had my info stolen online. They had my address and email address and they purchase several useless stuff including Majic Jack.

I contacted Majic Jack to let them know that no product had ever been received or ordered and I would like a refund. The rep was unhelpful he assured me I had the product and that I had to sent it back that I had to go pick it up at the post office.

The post office didn't have anything, and I finally filed a disputed through my bank and the company contested it and the useless bank (another matter entirely) would not help me stated I had to go through the company.

The customer service people however don't seem to understand the concept of fraud and are refusing to issue a refund, if they check their record they could see that the product has never been use as I don't have it. At least not from my  I.P address. I don't know what else to do other than report it to this site.