Complaint Review: MAJUSCULE INC. - Katy Texas
MAJUSCULE INC. MedTech Confused employee and tricked her into agreeing to shipping products. Katy Texas
*Author of original report: Update 1
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Today is 7 Aug 2018 and it was brought to my attention that one of our empoyees was tricked into agreeing to have some products delivered to our company. Of course this is not something that is new to the health care market.
On 11 July 2018, the reciptiones recived a phone call from a gentalmen claiming to work for MedTech. He claimed that the gloves we order are cheaper now and that they can ship us the gloves. She doesn't even have ordering authority. She stated that he made it sound like we ordered from them before and he though some words in there and confused her in some way.
I am not sure when the gloves came in but MedTech sent: 1 case of High Risk Flex Vinyl Exam Gloves (Medium) for $229.00. 1 case of High Risk Flex Exam Gloves (Large) for $229.00. The glove can't even be used in our facility. On the invoice freight and handling was $18.25 x 2. Total bill $494.50 if paid before 10 Aug 2018. If not then bill will be $520.98.
I tried to call the phone number that is on the invoice and it went straight to a voice mail. It stated that I have called during there closed buisness hours. Funny thing is I called at 3:30 PM from Ohio and it was only 2:30 PM in Texas.
I left a message trying to have someone call me back to get these items sent back. If you look on the invoice it states:
COMMENTS: Merchandise not returnable without written consent and subject to a shipping and restocking charge. Items must returned 30 days after date of invoice. A late charge of 5% may be applied to invoices paid after due date. Unpaid invoices past 60 days may be subject to a 5% penalty per month. Buyer agrees to pay reasonable attorney's fees and collection cost in addition to any other relief afforded to enforce collection.
So, I took my work home tonight to do some research on this company. Interesting this is the company don't even have a website. If you look on the bottom of the invoice is states:
Please be aware that the charge will appear on your statement as "MAJUSCULE. INC"
I looked up this information using that name and came across this website and others about this being a scam.
You can train and train your employees so much. Sometimes these people catch them when there guard is down and this is what happens. We will see what this outcome is. My plan for now is to keep calling everyday. Send them a certified letter stating wanting to return products and keep documentation of everything.
This report was posted on Ripoff Report on 08/07/2018 04:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/majuscule-inc/katy-texas-77450/majuscule-inc-medtech-confused-employee-and-tricked-her-into-agreeing-to-shipping-product-1455511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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