Complaint Review: mangomoney.com - Internet
- mangomoney.com Internet United States of America
- Phone: 1-877-89-mango
- Web: mangomoney.com
- Category: Cash Services
mangomoney.com mango money Mango will close your account if you want to use your money, does not give credits they offer Internet
*REBUTTAL Owner of company: Complete Misunderstanding
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Mango Money prepaid cards are set to take your money, and take advantage of you. Among their many fees they charge 4.95 monthly. They say they will refund this, if you load $500 or more onto your account. They do not give you the refund, even when you ask for it. Then if you make several loads, that you are already paying $4.95 per load, and you need to take any cash off the card, at $2.00 per, they will lock, then close your account. When they lock it, you are not able to see your totals or transactions, therefore you have to take their word for how much money you have. They insinuate your usage is against their rules and possible fraudulent activity. They will not allow you to change their decision, then for a $10 fee they are going to send your money back to you in a check in 6 to 8 weeks. They will not let you get your money back any other way. So buyer beware, how many banks would like to use your money for just a few weeks. If they get enough of us, they have lined their pocket with millions.
This report was posted on Ripoff Report on 10/06/2012 07:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mangomoneycom/internet/mangomoneycom-mango-money-mango-will-close-your-account-if-you-want-to-use-your-money-do-951838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Complete Misunderstanding
AUTHOR: AccountServices - (USA)
SUBMITTED: Friday, August 14, 2015
I apologize for your experience. Allow me to make it right. Please feel free to contact me personally via the number below. I am available Monday - Friday 8am-5pm CST. Matt Wallburn 615--900--6292 Thanks!
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