Complaint Review: Maritime Documentation Center - Billings Montana
- Maritime Documentation Center 100 24th Street w Billings, Montana United States
- Phone: 800-535-8570
- Web: 100 24th Street W Suite 1-1028, Bil...
- Category: business complaint
Maritime Documentation Center Hiding behind a veil of Federal Official department they charged me $600 for a service that should have cost $84.00 + $26 twice for documentation for my boat Faking official Coast Guard agency they requested outragious fee for vessel documentation renewal. Billings Montana
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US Coast Guard – Vessel Documentation 14 Feb, 2018
FYI – Potential double payments.
Vessel: Dream Weaver 952962
Last year I was taken in by an organization that I thought was the official CG documentation department - US Vessel Documentation. Their written communication and website are misleading, leaving one with the impression that they are official, even to the point that they provide your contact info if one wants to check on status of renewal. I should mention that for 27 years I have renewed my document faithfully even when we were on a world voyage, never missed.
Somehow I missed your renewal notification and they picked up on the fact that I was out of compliance and sent me an official looking letter stating what it would cost me to reinstate my document. So I paid them (thinking I was paying you) $600 which included reinstatement plus two more yearly renewals.
Then this year I received their official looking renewal letter for this year. Wondering why when I had paid the multiple renewal fee, I called and the clerk said it was an error? All was OK. Next, shortly thereafter I received the real renewal letter from USCG. So I contacted USCG and discovered that I had not been working with you, but rather an agency. Further I heard to my dismay they had inflated the fee by several percentages and they, not the CG renew the document as my agent. And the cherry on top, CG does not renew multiple years, only they do.
This report was posted on Ripoff Report on 02/14/2018 12:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/maritime-documentation-center/billings-montana-59102/maritime-documentation-center-hiding-behind-a-veil-of-federal-official-department-they-ch-1429236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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