Mark Four Enterprises, Sears, Home Remodelers Group ripoff Fairfield New Jersey

This is sent by way of response to the above complaint filed on your site under the heading Mark Four Enterprises, Sears, Home Remodelers Group et al:

I have previously addressed Bill's several allegations that he sees fit to post under separate headings (those can be read under the following headings) - Mark Four Enterprises, Inc, Sears, Home Remodelers as well as heading - Mark Four Enterprises, The Home Remodelers Group, Kevin... I will now address this one specifically.

First Bill continues to make false and inaccurate statements. He states that one of the employees of the company is actually an owner. This is not accurate. What is accurate is that the company does pride itself on oustanding customer service and quality - that is the platform that this company has been built upon.

The company policy is very simply this - we take a small deposit and the balance is not due and payable until the work is completed and evidenced by the customers signature on a satisfaction certificate. It is against company policy to ask for said certificate prior to the work being completed.

Bill further goes on to state that another one of our employees never goes out to job sites. Once again this absolutely false - Our production managers are always out in the field and responding to any and all customer issues that may present themselves. We take customer satisfaction very seriously - without satisfied customers - we would not be in business. Are there some instances where a customer may not be 100% satisfied - unfortunately yes - despite what you do - you cannot please everyone all of the time - but one thing is for sure - we will make every attempt within our power to never stop trying to please all.

Thank you

Mark Four Enterprises, Inc.
Fairfield, New Jersey
U.S.A.

This is sent by way of response to the above complaint filed on your site under the heading Mark Four Enterprises, Sears, Home Remodelers Group et al:

I have previously addressed Bill's several allegations that he sees fit to post under separate headings (those can be read under the following headings) - Mark Four Enterprises, Inc, Sears, Home Remodelers as well as heading - Mark Four Enterprises, The Home Remodelers Group, Kevin... I will now address this one specifically.

First Bill continues to make false and inaccurate statements. He states that one of the employees of the company is actually an owner. This is not accurate. What is accurate is that the company does pride itself on oustanding customer service and quality - that is the platform that this company has been built upon.

The company policy is very simply this - we take a small deposit and the balance is not due and payable until the work is completed and evidenced by the customers signature on a satisfaction certificate. It is against company policy to ask for said certificate prior to the work being completed.

Bill further goes on to state that another one of our employees never goes out to job sites. Once again this absolutely false - Our production managers are always out in the field and responding to any and all customer issues that may present themselves. We take customer satisfaction very seriously - without satisfied customers - we would not be in business. Are there some instances where a customer may not be 100% satisfied - unfortunately yes - despite what you do - you cannot please everyone all of the time - but one thing is for sure - we will make every attempt within our power to never stop trying to please all.

Thank you

Mark Four Enterprises, Inc.
Fairfield, New Jersey
U.S.A.

This is sent by way of response to the above complaint filed on your site under the heading Mark Four Enterprises, Sears, Home Remodelers Group et al:

I have previously addressed Bill's several allegations that he sees fit to post under separate headings (those can be read under the following headings) - Mark Four Enterprises, Inc, Sears, Home Remodelers as well as heading - Mark Four Enterprises, The Home Remodelers Group, Kevin... I will now address this one specifically.

First Bill continues to make false and inaccurate statements. He states that one of the employees of the company is actually an owner. This is not accurate. What is accurate is that the company does pride itself on oustanding customer service and quality - that is the platform that this company has been built upon.

The company policy is very simply this - we take a small deposit and the balance is not due and payable until the work is completed and evidenced by the customers signature on a satisfaction certificate. It is against company policy to ask for said certificate prior to the work being completed.

Bill further goes on to state that another one of our employees never goes out to job sites. Once again this absolutely false - Our production managers are always out in the field and responding to any and all customer issues that may present themselves. We take customer satisfaction very seriously - without satisfied customers - we would not be in business. Are there some instances where a customer may not be 100% satisfied - unfortunately yes - despite what you do - you cannot please everyone all of the time - but one thing is for sure - we will make every attempt within our power to never stop trying to please all.

Thank you

Mark Four Enterprises, Inc.
Fairfield, New Jersey
U.S.A.

This is sent by way of response to the above complaint filed on your site under the heading Mark Four Enterprises, Sears, Home Remodelers Group et al:

I have previously addressed Bill's several allegations that he sees fit to post under separate headings (those can be read under the following headings) - Mark Four Enterprises, Inc, Sears, Home Remodelers as well as heading - Mark Four Enterprises, The Home Remodelers Group, Kevin... I will now address this one specifically.

First Bill continues to make false and inaccurate statements. He states that one of the employees of the company is actually an owner. This is not accurate. What is accurate is that the company does pride itself on oustanding customer service and quality - that is the platform that this company has been built upon.

The company policy is very simply this - we take a small deposit and the balance is not due and payable until the work is completed and evidenced by the customers signature on a satisfaction certificate. It is against company policy to ask for said certificate prior to the work being completed.

Bill further goes on to state that another one of our employees never goes out to job sites. Once again this absolutely false - Our production managers are always out in the field and responding to any and all customer issues that may present themselves. We take customer satisfaction very seriously - without satisfied customers - we would not be in business. Are there some instances where a customer may not be 100% satisfied - unfortunately yes - despite what you do - you cannot please everyone all of the time - but one thing is for sure - we will make every attempt within our power to never stop trying to please all.

Thank you

Mark Four Enterprises, Inc.
Fairfield, New Jersey
U.S.A.