Report: #1353267

Complaint Review: Mark Kenneth D. Isip

  • Submitted: Wed, February 01, 2017
  • Updated: Wed, February 01, 2017
  • Reported By: Joseph Tamargo — East Islip New York USA
  • Mark Kenneth D. Isip
    1940 E. Mariposa Ave
    El Segundo, California


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Product: Apple Macbook Retina $2300 

TIGERDIRECT / PCM has some of the WORST customer service,

They shipped me a non working computer and then told me I had to send it back before they would replace it

The turn around processw would take 20 days from start to finish,

They got my money and I have a non workibg macbook 

I am extremely dissapoited that the return process is 20 days from start to finish, 

I am going to be writing a handwritten letter to APPLE as a USER of apple products since 1992 , I have never been treated so horrible by any one representing apple or its fine products, 

You sold me a defective computer and then want me to loose 20 days of work while you fix this?  

I will be leaving MANY social media reviews , and also a complaint with YELP & THE BBB. [continued below]....


I just want to let you know, that I have owned 18 Apple products, meaning computers since 1992,

I am a professional web developer, for the last 15 years, I am high functioning, and I cannot be without a computer for a day,

I do appreciate you trying to accommodate me, but unfortunately that's not going to work,

I hereby ask that you ship the new computer ASAP, that way I have no downtime,

I have also reached out to the Apple Corporation, I have posted a negative review on yelp, I have posted a negative view of review on YouTube, I have gone to your Facebook and I have started harassing your staff and telling them that your company is a piece of s***,

My next move is to smash this computer into 1 million f***ing pieces

This report was posted on Ripoff Report on 02/01/2017 07:55 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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