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Report: #284751

Complaint Review: Market Bill - Cyber TV Partner - Internet

  • Submitted:
  • Updated:
  • Reported By: Tampa Florida
  • Author Confirmed What's this?
  • Why?
  • Market Bill - Cyber TV Partner cybertvpartner.com Internet U.S.A.

Market Bill - Satellite TV Online - Cyber TV Partner Their website is deceiving and you don't find out how much you've been charged until you get a receipt at the end of the transaction Internet

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I contacted CyberTvPartners/Satellite TV on 11/11/07 because I wanted to watch the Redskins/Eagles game on Sunday afternoon. I looked online to find the game and was referred to the CyberTvPartners website. The home page of the website said that I could get a one year membership for $14.95 and that if I was not satisfied within 7 days, I would get a full refund. I proceeded through checkout and found that I was charged $52.80.

I was frustrated about being charged as much as I was, but I was furious when I could not get the game I wanted to watch. I immediately sent an email to technical support and customer service asking for a refund.

When I sent the email, it suggested that I would get a response in 24 hours. Since it was on a Sunday, I thought I would wait until Tuesday for a response and I received none. So it occured to me to wait until today 11/14/07 since Monday was a holiday. I still had not gotten a response.

I researched the website and got a number for MarketBill to call. I talked with Romi. He told me that I never sent any emails with my complaint. When I asked him for his email to forward the emails I sent on 11/11/07, he never responded. When I requested a full refund, I was only refunded $32.85. Furthermore, Romi said that he didn't work for the website providing the service but he was a third party. I asked him to give the contact information of the website and he refused.

Their website is deceitful and Market Bill endorses their methods. Thank you.

Alexis
Tampa, Florida
U.S.A.

This report was posted on Ripoff Report on 11/14/2007 09:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/market-bill-cyber-tv-partner/internet/market-bill-satellite-tv-online-cyber-tv-partner-their-website-is-deceiving-and-you-do-284751. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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