Complaint Review: Markettamer - Internet
Warning on getting your money back from a Markettamer money back trial subscription. I Paid $1,496 for a year’s subscription with a 30 day money back guarantee. After about a week and a half it was obvious to me that this service was not for me so I asked for my money back. I could not follow and fully understand the twice a week online session speaker. And the time difference of 5 hrs during daylight savings made it difficult for me to attend the online sessions. The online sessions were recorded for later review, but the prices available from the recommendation usually was not attainable by that time. I also had difficulty getting the prices while trying to trade the recommendations provided during the online sessions. The service also required a lot of adjustments, some of which occurred during the day when I was at work. I was informed that I needed to abide by the trial subscription requirements. The guarantee stated that I need to make 2 transactions and attend or review the online sessions, make 2 real or virtual transactions a week. During many emails I tried to explain my situation and the previous reasons why I wanted to cancel and get my money back. It was not accepted. So don't expect that the service is not for you will be accepted as a reason for getting your money back. Satisfaction is not part of the deal. Unless you meet all of the requirement to a tee don't expect to get your money back. They said I did not do the 2 a week transactions and I missed a meeting. However, if they don't meet their requirement to the tee they still won't give you your money back. Well, they did not provide 2 trades per week to follow during the first 2 weeks so how could I meet that requirement? So they did not meet their obligation of providing 2 transactions, but still required me to meet mine. They did provide me another one of their service in lieu of the refund. But I did not get a choice either except it or lose my $1,496 and get nothing. Bottom line, from my experience it is not likely you will get your money back if you take the trail subscription.
This report was posted on Ripoff Report on 03/22/2016 01:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/markettamer/internet/markettamer-refused-moneyback-internet-1295265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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