Complaint Review: Marshall Mechanical - Richmond Virginia
- Marshall Mechanical 3009 W Leigh St. Richmond, Virginia USA
- Phone: (804) 323-0189
- Web: http://www.marshallmechanical.com/
- Category: Home Improvements
Marshall Mechanical Changed estimate, multiple poor repairs Richmond Virginia
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Have used these guys for multiple properties over the last couple of years. Initially put in central a/c for me and did an OK job--they were prompt and clean, which was enough to get me to use them again. I noticed a year later that I developed a roof leak--the flashing around one of the penetrations flexed and broke. At another properties I had a freon leak.
First tech came out and said the most likely explanation was that my tenants were huffing the freon. He refilled and it was gone again in a week. I came out with the second tech, and saw an obvious leak (oil everywhere) in the condenser where some tubing had rubbed and developed a hole.
Called them once to fix a boiler. They fixed it, but charged me for 5 fuses at $30/per. Last straw--my 2.5 year old central a/c unit leaked. They charged me $350 to diagnose a leaking coil. Quoted $575 (or thereabouts) to repair. When they arrived, the quote turned into $1250.
Tried to contact someone about that for about 2 months. Never got a return phone call. Finally talked to someone there and was told that I was "misquoted" initially. He offered to do it for $1150. No thanks. My fault for sticking with them for so long, but at least I had the chance to get a good sample size.
This report was posted on Ripoff Report on 01/27/2014 03:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/marshall-mechanical/richmond-virginia-23230/marshall-mechanical-changed-estimate-multiple-poor-repairs-richmond-virginia-1118816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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