Complaint Review: Massage Envy Oceanside NY - Oceanside New York
- Massage Envy Oceanside NY Long Beach Rd Oceanside , New York USA
- Phone: 5162551919
- Web:
- Category: Massage Parlor
Massage Envy Oceanside NY Literally stealing from customers Oceanside New York
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I signed up for a monthly membership with massage envy 2-1/2 years ago. Tried to cancel it over a year ago when I realized that I had 9!!! Massages accumulated that I didn't use! I called them 4 times to 'make sure' that it was definitely cancelled because they kept telling me they would 'extend my time' to use up the massages. They assured me all 4 times that it was cancelled. I recently just discovered now (because I stupidly did not check my credit bill for a few months) that after 10 months!!!!! Of NOT CHARGING me they started charging me again. They have now charged me for another 5 months of service that I didn't want. They are claiming that I signed a contract that stated I must fill out cancellation paperwork. Yhey are also offering NO EXPLANATIONS as to why their staff told me 4!!!!!!! Times it was cancelled! I am calling all of the local media stations . They literally JUST SETTLED A HUGE LAWSUIT for doing exactly this! Then need to be stopped. I have now been charged for 14 massages that I will never use. That's approximately $900! I will e taking them to small claims court as well but I now have to find time in my 65 hour work week to do so. They need to be stopped!
This report was posted on Ripoff Report on 09/17/2015 09:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/massage-envy-oceanside-ny/oceanside-new-york-11572/massage-envy-oceanside-ny-literally-stealing-from-customers-oceanside-new-york-1255670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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