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Report: #1324533

Complaint Review: MasterTech Service Corp - Farmers Branch Texas

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  • Reported By: Fed Up — Carrollton Texas USA
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  • MasterTech Service Corp 11496 Luna Road Farmers Branch, Texas USA

MasterTech Service Corp DONT USE THEM BAD INSTALLATION Farmers Branch Texas

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They sent a Tech to replace the fan motor in the A/C unit outside. This Tech improperly installed the motor which caused extreme wobbling with the unit. He also left wires exposed on the top of the unit, which has created a very dangerous situation. MasterTech has refused to send ANOTHER tech to do the job RIGHT without saying I have to pay a $75.00 service fee (outside the warranty) and $114.00 for it being "after hours" I told them that I already took off work in order to be home, and to expect me to do that again, was just plain wrong. I told them they can come to my home between 4:00 - 6:00 pm, and they keep insisting I have to pay the extra money. Why is this MY FAULT when their Tech did it wrong in the first place? They are deliberately dragging this out and blaming the Warranty Company for what MasterTech did wrong?

This report was posted on Ripoff Report on 08/25/2016 08:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mastertech-service-corp/farmers-branch-texas-75234/mastertech-service-corp-dont-use-them-bad-installation-farmers-branch-texas-1324533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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