Report: #1316555

Complaint Review:

  • Submitted: Tue, July 12, 2016
  • Updated: Tue, July 12, 2016
  • Reported By: Gigi19 — Henderson Nevada USA

    USA Took you money, then canceled your membership without prior notice and explanation Internet

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They charged my credit card account $77 and cancel my membership without any notice! I requested to know the reasons of account cancellation and asked for a refund but the reps never tell me the reasons except they receive a validity-issued subpoena. That was the most ridiculous request I've ever heard. Who is going to spend their time and energy to ask for a subpoena just to know their reason? They are rude and don't treat customers respectfully. They are very unethical company, AVOID THEM AT ALL! Then I asked for help from my bank- Wells fargo. After they did some investigation, I got my full refund. Guys, contact your bank! They will protect their value customers and dont let take your money in any ways. Company like that should be closed by the Federal long time ago. Do not let anyone to be their victims.

This report was posted on Ripoff Report on 07/12/2016 06:54 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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