Match.com lack of customer service dating site Internet

Trouble service received. I joined and after 3 days, I was uphappy with the site. I only elected to join for only a month. I personally don't think it's worth the money. I remembered hiding my profile until I decided I should simply cancel. Well, I decided to cancel a few days later. A month later I was billed. I didn't know I was billed until my card balance was off. I called and was I was told they did not a refund policy and talked about I was going to be charged unless I cancel subscription. I feel they offer poor customer service. No concern about their customer. Instead, was told their policy and what should have populated when I cancelled. Even when I wasn't using their service they refuse to give me my funds back. My warning for you is to make sure you thoroughly read all that writing....hidden in their writings--Note: they will keep racking up on charging your card and care less to refund the funds when you are not using their site. I believe they ripped me off.

Anonymous
Orlando, Florida
U.S.A.