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Report: #785962

Complaint Review: Matt Flynn - Meshhat.com - El Dorado California

  • Submitted:
  • Updated:
  • Reported By: brookscrim — Fort Worth Texas United States of America
  • Author Not Confirmed What's this?
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  • Matt Flynn - Meshhat.com El Dorado, California United States of America

Matt Flynn - Meshhat.com Ordered merchandise a month ago...still waiting El Dorado, California

*Author of original report: Lol...

*REBUTTAL Owner of company: customer has received order placed

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My order from September, 7th, 2011:

From: MESHHAT.COM [mailto:buymeshhats@yahoo.com] (This email address doesn't exist)
Sent: Wednesday, September 07, 2011 4:41 PM
To: Crim, Brooks
Subject: order meshhats-56987 from MESHHAT.COM
 
 ***ATTN ***ALL ORDERS HAVE SAME DAY PROCESSING DURING HALLOWEEN AND THE UPCOMING HOLIDAY SEASON.
 There is a 1-3 business day processing time on all orders and a 2-5 business days shipping time. It all depends on where you live and your area. International shipping is a 1-5 day processing time and 5-21 day air mail shipping time. Global express mail is 5-10 days shipping.  You can email us if you need to put a rush on this order and we will do the best we can to get it out fast.Thank you for your meshhat.com order. ATTN: YOUR FEEDBACK RATING EMAIL MAY BE SENT BEFORE YOU RECIEVE YOUR ORDER. PLEASE BE PATIENT AND EMAIL info@MESHHAT.COM (emailed this address, it doesn't exist) BEFORE YOU LEAVE ANY NEGATIVE FEEDBACK. WE WILL WORK WITH YOU TO FIGURE OUT WHAT HAPPENED TO YOUR ORDER IF THERE IS ANY PROBLEMS. THANK YOU. IF YOU ARE PAYING BY CHECK AND DID NOT PAY WITH A CREDIT CARD. PLEASE SEND PAYMENT TO:

Matt Flynn
KyKam Co.
PO BOX 5129
El Dorado Hills
Ca 95762
 
 
You can always find out the current status of your order by going to https://order.store.yahoo.net/OS/stat?meshhats+******+0a06a1********

(No, you can't, it's a BS link that doesn't give you a tracking number or an order status)
 
Date     Wed Sep  7 14:40:30 PDT 2011
Ship to  Brooks Crim
         ******* ****
         ****** TX *****
         US United States
         **********
Bill to  Same
E-Mail   bcrim@******** (emailed)
Via      3 day US priority mail (from CA to TX shouldn't take a month)
Payment  ******* 
 
Name                      Code       Qty   Each  Options
-----------------------------------------------------------
Loggy Bayou tree stands    None         1  16.99
vintage Trucker Hat Mesh
Hat camo
Swift Vintage Trucker Hat  None         1  12.99
Mesh Hat white
                                 Subtotal  29.98
                                 Shipping   6.99
                                      Tax   0.00
                                    Total  36.97



It's been a month today and I still haven't received my merchandise, or a response from the email address that DID work, which is SALES@MESHHAT.COM.  I will be more than glad to correct the report when I do finally get my stuff or some kind of response letting me know what the h**l is going on.

Also, I ordered from this company once before, got my stuff in the mail no more than four days after the order was placed, but I guess that was just a one time thing.

This report was posted on Ripoff Report on 10/07/2011 09:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/matt-flynn-meshhatcom/el-dorado-california-/matt-flynn-meshhatcom-ordered-merchandise-a-month-agostill-waiting-el-dorado-calif-785962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#2 Author of original report

Lol...

AUTHOR: brookscrim - ()

POSTED: Tuesday, September 02, 2014

"Our company has been in business now for 14 years and we are certainly not a scam. Our website meshhat.com the customer placed order and the order was lost in the shipping process. Custhas shipped over 250,000 orders and most orders arrive to the customer within 3 business ddays. This customer used old contact information to try and reach us. We eventually found out about the problem through this report and quickly contacted the customer to resolve the issue. We reshipped the product and the shipping  tracking # shows that the order was received. The complaintant  claims he cannot remove this report."

 

 

Really?  The order was "lost" in the shipping process and I used "old contact information" to try and reach you?  You found out about the contact info problem through my report back in 2011 and state that you "quickly contacted" me but just filed a rebuttal in 2014? GTFO...I have no idea how you are still in business...I do appreciate your timely response almost three years later in trying to get this report removed. 

 

 

"The complaintant  claims he cannot remove this report."

Like I said, once I get my hats, I will remove the report.  The complaintant (me) is clearly stating that I have the ability to remove the report once the issue is resolved.

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#1 REBUTTAL Owner of company

customer has received order placed

AUTHOR: matt - ()

POSTED: Friday, August 29, 2014

Our company has been in business now for 14 years and we are certainly not a scam. Our website meshhat.com the customer placed order and the order was lost in the shipping process. Custhas shipped over 250,000 orders and most orders arrive to the customer within 3 business ddays. This customer used old contact information to try and reach us. We eventually found out about the problem through this report and quickly contacted the customer to resolve the issue. We reshipped the product and the shipping  tracking # shows that the order was received. The complaintant  claims he cannot remove this report. 

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