Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1429359

Complaint Review: Matthew Kraus - Englewood Colorado

  • Submitted:
  • Updated:
  • Reported By: Matthew — Englewood Colorado United States
  • Author Confirmed What's this?
  • Why?
  • Matthew Kraus Englewood, Colorado United States
  • Phone: 3032631846
  • Web:
  • Category: auction

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I recently purchased a commercial truck Ritchie Brothers auction in Morris IL. a suberb of Chicago.  I bought the truck on-line over the Ritchie Brothers simulcast auction. 

The commercial dump truck, like all Ritche Bros vehicles, had a condition report.  When I arrived, two weeks later, to drive the truck back to Denver, the dump truck was so badly corroded that it was undrivable.  The brake lines had completely corroded through, and some frame rails in back, had completely dissolved.  The rocker panels under the cab as well as parts of the cab floor were gone.  

Absolutely none of this was mentioned in the condition report.  No mention at all of any rust on the truck.  The truck was used as a sand and gravel Plow Truck, and despite the full set up on the front for a plow, there was no mention of this in the condition report.  All of the photos of the truck were cleverly positioned as to not show any corrosion on the vehicle.  Normally there are at least 6-8 photos of the underside of each vehicle.  In this case there were none.  

The condition report said that the truck was drivable, it was not.  When I talked to the regional manager at Ritchie in a nut shell he said that it is not Ritchie Bros policy to report corrosion,  and that I  should have known better because I am an experienced buyer at Ritchie, in other words, Tough Luck!

I and all other customers at Ritchie, rely on accurate and honest condition reports to purchase vehicles on the Internet.  The regional managers attitude is probably a good reason for Ritchie Bros. slow decline.  They do not sell nearly as many vehicles as they used to, there reputation is terrible and if this keeps up, they will be out of business.  They bought Iron Planet to try to reduce competition but it is only a stop gap measure.

Now, even though I have filed a complaint with the Illinoise Attorney General's Office, I am going to have to sue Ritchie Bros.  

Avoid Ritchie Bros at all costs.  They are completely unethical and fraudulent. 

This report was posted on Ripoff Report on 02/15/2018 08:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/matthew-kraus/englewood-colorado-80113/matthew-kraus-fraudulently-misrepresented-a-vehicle-englewood-colorado-1429359. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
2Author
0Consumer
0Employee/Owner

#2 Author of original report

This report is not against Matthew Kraus. It was written BY Matthew Kraus against Ritchie Bros. Chicago Auction. Matthew Kraus has had a perfect business record for 25 years.

AUTHOR: Matthew - (United States)

POSTED: Friday, February 23, 2018

*This report is not against Matthew Kraus. It was written BY Matthew Kraus against Ritchie Bros. Chicago Auction. Matthew Kraus has had a perfect business record for 25 years.*

Respond to this report!
What's this?

#1 Author of original report

This report was accidentally posted by Matthew Kraus about Ritchie Bros Chicago. It is not about Matthew Kraus or MJK Automotive Group

AUTHOR: Matthew - (United States)

POSTED: Saturday, February 17, 2018

Matthew Kraus and MJK Automotive Group have a PERFECT REPUTATION after selling over 5,000 vehicles!

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now