Report: #1341557

Complaint Review: Mattress Firm/Chris mgr

  • Submitted: Mon, December 05, 2016
  • Updated: Mon, December 05, 2016
  • Reported By: RayChal — Braddock Pennsylvania USA
  • Mattress Firm/Chris mgr
    574 Waterfront Dr E
    Homestead, Pennsylvania

Mattress Firm/Chris mgr Stole my $500.00 down payment Homestead Pennsylvania

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On 10/08/16 I went into this new to Pittsburgh store called Mattress Firm. Ashley was the only Sales Person there. She told me of the great offer of a Beautyrest Tolliver Hybrid Queen Mattress that never made it out to the showroom floor. $4,249.99, she could giveme half off at $2,099.990 plus the box for $250.00 with taxes $164.50=$2,514.49. I put $500.00 down

On 10/08/16. I go back. The store mgr could tell from looking at me that the mattress was'nt a good fit. I looked like a character off the Walking Dead. He agreed to give store credit or exchange. A Contour Tempur Pedic was $100.00 more. Needed the boxspring for Tempur but charged me only $50.00 and handling fee and delivery plus taxes $13.93 came to $212.93 = $2,398.99. This is how I was got. The $500.00 never deducted from the new total which would have brought my finance down to $1,898.99

This is a Tempur Pedic which honors a 120 night guantee or your money back. Chris wouldn't have said. I have a guantee now. The store tells me they only give a 1 time return. You know I'm contacting Tempur Pedic and The BBB to file a complaint.

This report was posted on Ripoff Report on 12/05/2016 05:21 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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