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Report: #1228154

Complaint Review: mavis discount tire, mount sinai, ny - Mount Sinai New York

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  • Reported By: Miller Place — Miller Place New York USA
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  • mavis discount tire, mount sinai, ny 556 New York Route 25A Mount Sinai, New York USA

Mavis Discount Tire failed auto inspection ripoff Mount Sinai New York

*REBUTTAL Owner of company: Let Us Make It Right!

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05/06/2015

My car is a 740i BMW with only 72,3012 miles on it.  I went there for an inspection. They took the car in, after an hour passed they told me I need 2 front bushings to be replaced. These things are heavy rubber about 2 inches in diameter and 3 inches in depth. They showed me a fresh new surface cut on the right side. I don’t understand how it happened on the same morning. What a coincidence… I took the car back and brought it to a local shop, where it passed the inspection with flying colors.

A year ago they tried to sell me tires for the same car saying that there is not enough thread on the tires and they failed the inspection. Then I went home got my thread depth gauge and checked the thread depth, sure enough, the gauge read 3/16. I called the main office and told them the story. They said to go back there and get my inspection done. And I did, they reversed their decision and the car passed the inspection…Obviously, they  were lying from the beginning.

I do not understand how people give them a 5 star rating???

This report was posted on Ripoff Report on 05/10/2015 05:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mavis-discount-tire-mount-sinai-ny/mount-sinai-new-york-11766/mavis-discount-tire-failed-auto-inspection-ripoff-mount-sinai-new-york-1228154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 REBUTTAL Owner of company

Let Us Make It Right!

AUTHOR: Mavis Discount Tire - ()

POSTED: Friday, May 22, 2015

Mavis Discount Tire is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity to help resolve this matter to your satisfaction.  Please email Customer Relations at maviscustomercare@mavistire.com or call 914-984-2500 option #2.  We look forward to hearing from you.

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