MBMI Metal Buildings MBMI Steel Buildings MBMI - Fees, Incompetent Engineering, Lies about Price and Inclusions Delray Beach Florida

I am the General Manager of MBMI and this letter is in response to the knowingly false claims and blatant misrepresentations recently posted to various consumer internet sites about MBMI by Noah from Motion Constrained, LLC.

Initially, it is important to note that the fact that I have to prepare this letter is indeed ironic as it was only a few weeks ago that the author of the complaint, who is also the principal of the company, personally thanked me for helping him regarding some of the additional engineering costs that were not originally included in our contract but that he found to be required by his county government. In his call thanking me, he stated that he understood that these additional costs were above and beyond our standard engineering package. As recently as September 4^th he made this comment to one of our staff in an email: "thanks again for all your help with my problematic county government."

With respect to the author's accusation that I resorted to name calling and cursing during our last conversation, this is a baseless claim and knowingly false. As a business professional, I well understand the importance of customer relations and communications skills and have never resorted to the behavior he now accuses me of. In fact, on the day he claims he contacted us and demanded that we remove the fees associated with the additional engineering, it was, in actuality, I who contacted him to make it very clear that his threats against our reputation would not be tolerated.

Quite frankly, as a business owner, the author should be embarrassed with any claim that he was pushed into doing business with us. As with all our customers he contacted us, specifically seeking our products and services. I am not sure who he is referring to when he states that "they were pushy" since he spoke with only (1) of our representatives prior to signing his contract with us. Our records reflect that the MBMI representative he spoke with is a 64 year old sales professional by the name of Burt Strompf who is highly regarded in this industry for over 30 years. In my time with MBMI I have heard nothing but praise for Burt from every one of his customers. The author's comments are actionable and he should be ashamed of himself for attempting to damage that reputation.

Finally, the claim that "MBMI has no engineering department" and that there is "not a single person with an engineering degree who works at the company" is simply false and just another example of the author's lying in what can only be deemed an attempt to extort MBMI into removing costs associated with his project or otherwise damage our business and reputation in the industry. Specifically, in a recent discussion with our engineering department, the author claimed that the engineer working on his project was not Colorado certified – he was adamant about this, and as with all his other claims, each of which was proven to him to be false.

In closing, it is readily apparent that the author's desperate attempts to either force MBMI into acceding to his demands or outright damage the company are unsupportable on any level. The company was well aware of the potential of rising steel prices and it was his delay, and his delay alone, that caused these increases to accrue on his project.

We trust this letter adequately responds to the author's knowingly false and baseless claims. We will deal directly with the author with respect to his defamatory statements and I have directed our legal counsel to pursue any and all means available to protect our good name and excellent reputation.

Sincerely,
Brian Fabricant
General Manager
MBMI Metal Buildings