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Report: #339981

Complaint Review: McCar Homes - Alpharetta Georgia

  • Submitted:
  • Updated:
  • Reported By: MARIETTA Georgia
  • Author Confirmed What's this?
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  • McCar Homes 4125 Old Milton Parkway Alpharetta, Georgia U.S.A.

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I purchased a home in 2005. The address of the home I purchased is 5125 Bishops Run in the Bishops Run Subdivision. The A/C in on my top floor has stopped running. I called the original contractors to come out and check it 6/10/2008. The air compressor on my Lennox air conditioner is bad, according to the serviceman. The company that installed the air conditioner was hired by McCar Homes. The name of the contractor is Andy Lewis Heating and air. They are located at 3130 Engineering Parkay Alpharetta Georgia, 30004. Their phone number is 770-602-4400. The contractor, Joe, advised that my A/C unit has a 10 year warranty, but the compressor is bad. He advised that we would have to get a new one, and would have to pay approximately $550.00 I advised this home is less than 5 years old, and A/C unit is brand new, and we should be responsible for a faulty compressor that his company installed. He advised to take my dispute up with McCar Homes.

Tonya
MARIETTA, Georgia
U.S.A.

This report was posted on Ripoff Report on 06/13/2008 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mccar-homes/alpharetta-georgia-30005/mccar-homes-installed-a-faulty-hvac-system-alpharetta-georgia-339981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

Smart move

AUTHOR: Richard - (U.S.A.)

POSTED: Sunday, June 22, 2008

Smart move on your part getting a 10yr P&L warrenty on your part. Then yes you are covered. With a new house being built, no dealer that I know of will put a 10 yr P&L on their equipment. If the new homeowner wants to get it put on then it is thier responsibility. All brands out their offer a 10yr P&L. They just don't come with one unless you request it or your dealer tells you about it and it is applied to your system.

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#2 Consumer Comment

Richard, sorry you are wrong..

AUTHOR: Bigcraig - (U.S.A.)

POSTED: Monday, June 16, 2008

Just bought a new Lennox here in Irmo and the compressor has a 10 year warranty, parts and labor, they may be trying to charge the OP for evac & recharge but shouldn't.

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#1 Consumer Comment

something for nothing.

AUTHOR: Richard - (U.S.A.)

POSTED: Sunday, June 15, 2008

Some people always want something for nothing. When you moved into your new home, did you happen to go over the warranty of your Heating and Air Conditioning system???? Probably not. If you would have read your paper work, you would see that the standard warranty with the system is 1 year labor and 5 years parts. After the 1st year any labor costs are incurred by the home owner. Im sorry the compressor went out, but then again it is a man made product. How many times have you pruchased a product that after several years it has stopped working, and you just went a bought a new one. Granted the cost was a lot less, but it's the same thing.

Did you have yearly maintenance done on the equipment? Probably not, If you would have had this done, possible problems could have been corrected therefore extending the life of your AC system. You people seem to think these units will operate forever. Do you drive your car for 3 years and never change the oil or have a tune-up done on the vehicle.

The joys of homeownership, It's not faulty equipment as you say, but more likely lack of preventative maintenance on your part. I could be wrong, but probably not.

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