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Report: #807668

Complaint Review: McDavid Nissan Houston, Miss Ivey - Internet

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  • Reported By: Casey — Sugar land Texas USA
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  • McDavid Nissan Houston, Miss Ivey Internet United States of America

McDavid Nissan Houston, Miss Ivey Lied about 0 down credit approval and availability of the car I asked about just to get me onsite. Internet

*Consumer Comment: This is the "internet sales manager" scam....

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 Don't waste your time at McDavid Nissan in Houston regardless of your situtation or what they tell you on the phone. I filled out credit request on-line. "Miss Ivey" called me from McDavid Nissan and said she had 3 banks ready to lend me money based soley on my income, regardless of credit history. I searched the internet inventory that night and found 3 cars I wanted to test drive. I called Saturday morning to Miss Ivey who verified they had the three cars, and verified yes I'm all approved for credit and based on my income they should be able to get me into anything I want. WRONG. When I arrived an hour later at the Nissan Bldg with the Big Santa on top I asked for Miss Ivey as she said to do. I was given all the paperwork to fill out as others have mentioned. I never got to see Miss Ivey. A sales rep was assigned to me - and oh no the main car I wanted to look at was at another dealership. Let's drive the other two. When I got done with those two drives (passenger door didn't open on one and driver door caught and grabbed on the other) I pressed to drive the third car. All of a sudden my credit deal was no good. I would have to trade in one of my existing cars, which meant I couldn't buy any of the cars I had inquired about. The sales rep told me Miss Ivey was not there, yet when I called her # I was told she was with a customer at the very building I was sitting in...When asked if I wanted to talk with his sales manager, I said no thanks, I wouldn't buy tissue from you ###'s. Wish I had done a search on the dealership reviews before I wasted my time.  Between this site and Yelp these folks pull this scam a lot.

This report was posted on Ripoff Report on 12/10/2011 02:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mcdavid-nissan-houston-miss-ivey/internet/mcdavid-nissan-houston-miss-ivey-lied-about-0-down-credit-approval-and-availability-of-t-807668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

This is the "internet sales manager" scam....

AUTHOR: MovingForward - (USA)

POSTED: Wednesday, February 08, 2012

There is no "Miss Ivey".  The dealerships have come up with an internet sales manager scam where you think you are working with someone online to get information about a vehicle and the "internet sales manager" is not actually at the dealership. They actually work offsite collecting leads for the dealership. It is a common lead generating tactic for the dealership. Anything they tell you about financing or the vehicle is pure baloney. The reason they have you ask for "Miss Ivey" is so they can calculate their lead conversion ratios. This ratio would be how many people actually visit the dealership after speaking to Miss Ivey. There are other ratios too, but this is how they measure the response to the particular ad that you responded to online.

In the best case senerio, the actual vehicle you discussed online would be at the dealership and you would be assigned to another sales rep. In the worst case senerio, there never was any such vehicle.

When I was buying a car with my daughter we ran into the same issue. Our solution was to walk out of the dealership immediately if the vehicle was not there. After all, if they would lie about having the vehicle, they would tell you a lie about anything/everything else.

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