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Report: #1029645

Complaint Review: MCI Worldcom Wireless - Garden City New York

  • Submitted:
  • Updated:
  • Reported By: Santa Monica California
  • MCI Worldcom Wireless P.O. Box 9369 Garden City, New York U.S.A.

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This is a report of an ongoing dispute with MCI Worldcom Wireless dating back to Oct. 26, 2001!!

On that day, I got a call from someone identifying himself as a representative from AT&T. I was already an AT&T long-distance customer so a call from them was not unusual. The call was concerning my cell phone and the offer he made was a much better deal than I already had with Verizon, so I took it.

When the phone came, it was an AT&T phone, the plan was an AT&T plan - but when the bill came, it was from Worldcom! I called AT&T to inquire why I was getting a bill from Worldcom? They informed me that 'people' in Washington D.C. (read: special interest with lots of dough and friends in the right places) had worked out a way to force AT&T to allow other companies to sell AT&T's plans.

I was appalled by this but I asked them if it was also OK for Worldcom to SAY they were AT&T? No, they said. That was not OK!

I called, e-mailed, I called some more, I wrote several letters, I called again to explain to Worldcom that because they'd gotten my business under false pretenses, they couldn't keep me as a customer. In fact, I told them that had they identifiied themselves properly, I would have just hung up on them - instantly! (Probably WHY they paraded as someone else - must have happened to them a lot!) I'd heard the same story from everyone who'd ever used Worldcom Wireless' service - THEY SHAMELESSLY PAD THEIR BILLS! After hearing those stories, I knew I NEVER wanted to be in business with them!

All of my efforts were to no avail. The customer service representatives I spoke to were the most arrogent, unhelpful and just plain rude people I've EVER dealt with! The people I e-mailed and wrote to NEVER replied to any communique I sent.

They did, however, keep sending me bills and, yes, they padded mine shamelessly. The real bone of contention came over the Cancellation Fee. I wouldn't pay it because that would be rewarding their fraudulent business practices. They got my business under false pretences and I got out as soon as I realized it! Consistent with their crooked billing practices, the Cancellation Fee listed on the never-signed Service Agreement is $200. The subsequent bills list the Cancellation Fee charge at $250. Eventually, with interest charges, they ultimately tried to rip me off for $317.20!

Shameless, you bet. These miscreants followed up with collection agencies. I, on the other hand contacted the FCC to complain. My initial complaint was filed on April 9, 2002. The first collector contacted me on June 5, 2002. I informed him of the situation the FCC complaint & file # and advised him to go to his superiors with a recommendation that his company cease collecting for MCI and instead, file a class-action suit againt them on behalf of people like me - so assured was I that there are many of us.

As we all know, the ___hit the fan for MCI Worldcom Wireless shortly thereafter. Couldn't have happened to a more deserving company. Unfortunately, they haven't been punished for their crimes and they've caused immense amounts of damage.

So, because the___hit the fan and because the first collector assured me the whole thing would be taken care of, I thought I was done with MCI Worldcom Wireless - but no! Two years later, I receive a letter from another collection agency demanding the $317.20!

I really couldn't believe the cheek of this company! I contacted the FCC to find out why I'd never heard anything further from them. They claimed they couldn't find the complaint. I told her the date AND the file number - but still no info. Very disappointing - But that's government efficency for you! So, I asked to file a new complaint, which I did on Jan. 27, 2004. I'm still waiting to hear from them.

In the meantime, I sent the new collection agency all the paperwork I have in my thick file, including letters to Senators Feinstein and Boxer. I don't know if THEY will cease and desist but I will NEVER pay and NEVER stop fighting them!

Please let me know of any class-action suits against them I can join. Thank you.

Kathryn (kate)
Santa Monica, California
U.S.A.

Click here to read other Rip Off Reports on MCI Worldcom aka Paragon Cellular

This report was posted on Ripoff Report on 03/28/2004 02:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mci-worldcom-wireless/garden-city-new-york-11530/mci-worldcom-wireless-ripoff-fraudulent-business-practices-padded-billing-garden-city-ne-1029645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Author of original report

I WON !!! Thanks!

AUTHOR: Kathryn (kate) - (U.S.A.)

POSTED: Monday, April 19, 2004
Thanks to those of you who post and read about rip-offs on this site. Thanks to the person who posted the very supportive comments to my post.

I have great news for everybody who's fighting the good fight out there - sometimes the 'little guy' comes out on top!

I just received a letter from MCI telling me they've eliminated the 'debt' I owed them and removed it from collections!

Of course, I'd still like to see their CEO get thrown into jail for 30 years and I'd like the FCC to stop them from padding their bills and I'd like to see their employees be respectful and communicative without having to bring the FCC into the matter!

Keep the faith! Sometimes, there IS justice! Good luck to everyone fighting for it!!
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#2 Consumer Suggestion

Go Get'em Kate !!! ..these pathetic bloodsuckers

AUTHOR: David - (U.S.A.)

POSTED: Monday, March 29, 2004
I just wonder if "Karen" in NYC finds your report "amusing". Oh, I almost forgot, she probably isn't reading these reports anymore.

I don't have a legal case against these pathetic bloodsuckers, myself...but I am sure many people out there do. Hopefully, a class action suit will be filed one of these days on behalf of all the folks who have been victimized by the underhanded tactics of this vile crap-wagon load of fly infested theives.

Like you, I will NEVER stop fighting them. They ripped me off and I haven't forgotten it. There is one thing I 'have' been able to do...I was able to persuade one customer (who averaged over $1000 per month) to pull the plug on MCI. So the way I figure it...they are paying a pretty heavy price for keeping me on "hold" (off and on) for over an hour on three (3) different occasions while I waited for a so-called "customer service representative" to address my complaint and their cavalier attitude concerning my situation. Of course, at least one of the idiots at MCI is most likely laughing about the whole thing.

I want to offer my applause for your poignant report and I urge you to continue the fight.

BEWARE OF MCI !!!
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#1 Consumer Suggestion

Go Get'em Kate !!! ..these pathetic bloodsuckers

AUTHOR: David - (U.S.A.)

POSTED: Monday, March 29, 2004
I just wonder if "Karen" in NYC finds your report "amusing". Oh, I almost forgot, she probably isn't reading these reports anymore.

I don't have a legal case against these pathetic bloodsuckers, myself...but I am sure many people out there do. Hopefully, a class action suit will be filed one of these days on behalf of all the folks who have been victimized by the underhanded tactics of this vile crap-wagon load of fly infested theives.

Like you, I will NEVER stop fighting them. They ripped me off and I haven't forgotten it. There is one thing I 'have' been able to do...I was able to persuade one customer (who averaged over $1000 per month) to pull the plug on MCI. So the way I figure it...they are paying a pretty heavy price for keeping me on "hold" (off and on) for over an hour on three (3) different occasions while I waited for a so-called "customer service representative" to address my complaint and their cavalier attitude concerning my situation. Of course, at least one of the idiots at MCI is most likely laughing about the whole thing.

I want to offer my applause for your poignant report and I urge you to continue the fight.

BEWARE OF MCI !!!
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