Complaint Review: MCI - Jacksonville Florida
- MCI WWW.MCI.COM Jacksonville, Florida U.S.A.
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- Category: Telephone Companies
MCI Worldcom Extortionary rates to Canada deceptive company Arlington, VA virginia
*UPDATE Employee: INTERNATIONAL RATES!!
*UPDATE Employee: INTERNATIONAL RATES!!
*UPDATE Employee: INTERNATIONAL RATES!!
*UPDATE Employee: INTERNATIONAL RATES!!
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I recently had a need to make telephone calls to a friend in Ontario Canada. I was on an MCI discounted rate plan and assumed the rates to Canada would be higher than my domestic rates, but still reasonable.
I just received a bill covering 77 minutes of calls to Canada, which MCI is charging me $98.56.
This insane rate is probably worse than I could do with a pay telephone. I called MCI to inquire and was told that I could get a rate of 7 cents a minute (5 cents a minute on weekends) for a charge of a few dollars per month!) So, with the plan, I can pay 7 cents a minute rather during the peak, rather than a rate which is 3,014% more!!!!!
This gulf absolutely defies economic logic. Clearly, if the company feels it can make a profit at 7 cents a minute (which in the case of MCI-Worldcom may be questionable), the difference between 7 cents and $2.18 goes beyond profit and approaches thievery.
I encourage everyone using MCI carefully scrutinize their bills and their calling plans. This company is in the throes of reorganization and customers to pay close regard to its function
Richard
jacksonville, Florida
U.S.A.
This report was posted on Ripoff Report on 02/04/2003 08:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mci/jacksonville-florida/mci-worldcom-extortionary-rates-to-canada-deceptive-company-arlington-va-virginia-44049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE Employee
INTERNATIONAL RATES!!
AUTHOR: Colleen - (U.S.A.)
SUBMITTED: Wednesday, March 19, 2003
Whenever you sign up with domestic long distance, and not an international calling plan, you just get the specified rates for the domestic calls.
When you call without an international plan to somewhere outside of the country, you get the government rates, better known as IDDD rates.
The company does not control these rates. If you knew you had a friend in Canada, and you figured you might need to call someday, why didn't you just opt to pay the $2 a month for the International Weekends plan?
Also, 77 minutes of calling for 98.56 actually comes out to be $1.28 a minute, not over $2. Maybe if you could do math you wouldn't have had this problem in the first place.

#3 UPDATE Employee
INTERNATIONAL RATES!!
AUTHOR: Colleen - (U.S.A.)
SUBMITTED: Wednesday, March 19, 2003
Whenever you sign up with domestic long distance, and not an international calling plan, you just get the specified rates for the domestic calls.
When you call without an international plan to somewhere outside of the country, you get the government rates, better known as IDDD rates.
The company does not control these rates. If you knew you had a friend in Canada, and you figured you might need to call someday, why didn't you just opt to pay the $2 a month for the International Weekends plan?
Also, 77 minutes of calling for 98.56 actually comes out to be $1.28 a minute, not over $2. Maybe if you could do math you wouldn't have had this problem in the first place.

#2 UPDATE Employee
INTERNATIONAL RATES!!
AUTHOR: Colleen - (U.S.A.)
SUBMITTED: Wednesday, March 19, 2003
Whenever you sign up with domestic long distance, and not an international calling plan, you just get the specified rates for the domestic calls.
When you call without an international plan to somewhere outside of the country, you get the government rates, better known as IDDD rates.
The company does not control these rates. If you knew you had a friend in Canada, and you figured you might need to call someday, why didn't you just opt to pay the $2 a month for the International Weekends plan?
Also, 77 minutes of calling for 98.56 actually comes out to be $1.28 a minute, not over $2. Maybe if you could do math you wouldn't have had this problem in the first place.

#1 UPDATE Employee
INTERNATIONAL RATES!!
AUTHOR: Colleen - (U.S.A.)
SUBMITTED: Wednesday, March 19, 2003
Whenever you sign up with domestic long distance, and not an international calling plan, you just get the specified rates for the domestic calls.
When you call without an international plan to somewhere outside of the country, you get the government rates, better known as IDDD rates.
The company does not control these rates. If you knew you had a friend in Canada, and you figured you might need to call someday, why didn't you just opt to pay the $2 a month for the International Weekends plan?
Also, 77 minutes of calling for 98.56 actually comes out to be $1.28 a minute, not over $2. Maybe if you could do math you wouldn't have had this problem in the first place.


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