Report: #1092449

Complaint Review: McLego - Internet

  • Submitted:
  • Updated:
  • Reported By: Gibson — Pittsburgh Pennsylvania
  • Author Not Confirmed What's this?
  • Why?
  • McLego Internet USA

McLego-takes order and money-sends nothing!!! Took money, and order. Nothing sent. No response to contact us on website. No other way to contact. Internet

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While researching costs on some Lego products that my daughters were interested in McLego came up on Redlaser app on my iphone as having the best price for both of the bigger ticket items.  I placed the order for 2 seperate Lego products for my daughters (early Christmas shopping) on this website 8/24/13.  Never received shipping information or any other contact.  

Seeing on Paypal that company was non-US I allowed plenty of shipping time even though the home page for McLego says

After a while I started to wonder where my order was - contacted the company via the CONTACT US portion of the website but no response.

I googled the company to find 2 previous complaints on this website.  I did attempt to reach the company thru Paypal but was not able.  ( First step in dispute/claim) I filed a claim with Paypal but unfortunately waited too long - they closed the claim because I had not filed within the 45 day time limit From date of purchase.

If you go to this website you will not see any Lego products on the home page despite the name of the website.  If you search their website for Lego your search will not return any products.  Since the two other people who previously filed a report on this website also purchased Lego products I would find another site to purchase your lego products!

I learned two very important lessons-1)if it looks too good to be true it probably is! 2) even if it is an international shipper do not wait too long to pursue/take action or you will lose out!

I have been using PayPal without any issues for years and this was the first time I had to file a dispute - I will move much quicker next time.


This report was posted on Ripoff Report on 10/16/2013 04:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mclego/internet/mclego-takes-order-and-money-sends-nothing-took-money-and-order-nothing-sent-no-res-1092449. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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