Medichest - Medichest.com billed debit card non delivery of product zero attempts by company to refund or replace Internet

Dear Raphael,
You were never charged until your order was shipped (14 hours later). To say otherwise is simply a lie and your legal experience should tell you to "clean-up" your act. If you do work for a "major news organization" as you claim, perhaps you should investigate ripoffreport.com and determine why they publish statements by individuals like you without the facts. Then again, most "major news organizations" publish lies each and every day. We apologize for our success and for making you and ripoffreport.com angry for our honesty, integrity, and customer loyalty. It must drive you nuts.
Cheers,
Frank

I have ordered from medichest as well, and although i do not know what the outcome of my situation is as yet, I feel a sinking feeling I am about to face getting ripped off. The owner of this company states that they do not take funds from consumers until they ship product. He emphazies that his company is one of the few that operate in this manner. Yet the funds were indeed taken from my account with no shipment made and a 0 quantity indicator expressing a backorder designation. Their website makes it appear as though they have the item in stock and then when you order they send you a notice that they don't have the item. Meanwhile they withdraw your funds and leave you at their mercy. They have a voicemail on their phone. This always indicates a lack of desire to communicate with customers. I have sent the an email as instructed through their site and left a message. Since I am an attorney and represent a major news organization, we may end up discovering the truth about this company one way or the other.

The individual who posted this report is dead-wrong. We are one of a few online stores that NEVER bills or captures funds until we ship the actual order. The individual who posted this false statement has harmed our business. We wrote to him on eleven seperate occassions advising him he was NEVER charged for the discontinued product. We went as far as filing a certified report with our bank as well as his bank. Both banks confirm that zero charges were ever applied. The former customer is simply lying and we are asking you to remove this stupid and false report today. The former customer knows he was never charged for an order we could not ship. Futhermore, we do not SPAM or EVER share our customers' email addresses with any third party. Short of a Federal Court Order, we would NEVER allow anyone to see our customers' email addresses. He is wrong. The reason he receives so many spam emails is because he is simply too ignorant to install a virus protection/firewall software system on his computer. He has time to write false reports to ripoffreports.com, but he will not spend $29.00 for a state-of-the-art anti-virus system. PLEASE REMOVE HIS FALSE REPORT TODAY! Sincerely, Joshua Barke, Medichest.com

The individual who posted this report is dead-wrong. We are one of a few online stores that NEVER bills or captures funds until we ship the actual order. The individual who posted this false statement has harmed our business. We wrote to him on eleven seperate occassions advising him he was NEVER charged for the discontinued product. We went as far as filing a certified report with our bank as well as his bank. Both banks confirm that zero charges were ever applied. The former customer is simply lying and we are asking you to remove this stupid and false report today. The former customer knows he was never charged for an order we could not ship. Futhermore, we do not SPAM or EVER share our customers' email addresses with any third party. Short of a Federal Court Order, we would NEVER allow anyone to see our customers' email addresses. he is wrong. The reason he receives so many spam emails is becuase he is simply too ignorant to install a virus protection/firewall software system on his computer. He has time to write false reports to ripoffreports.com, but he will not spend $29.00 for a state-of-the-art anitivirus system. What a fool. Sincerely, Joshua Barke, Medichest.com