Complaint Review: Mega Skin - Internet
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- Author Not Confirmed
- Mega Skin Internet USA
- Phone: 888-528-1343
- Web: support@custservice247.com
- Category: TV Advertisements
Mega Skin .MEGA SKIN in 888-528-1343 charged my account for $98.41 for product I did not order. Tried to get charge reveresed and they hang up on me before issue is resolved. no idea of where company is located Internet
*Author of original report: Yet AGAIN
*General Comment: Yet again....
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I ordered a TRIAL size of a product online and paid the shipping fee of $4.95. Product was a Cream la Miracle skin product. No mention of being charged any other amount in the ad. Today 1 day after the 14 day trail offer ended, I called my bank to stop payment of $98.41 from my account and they are working on it. Not sure if I will get my money back. I so need it as I am on a fixed income. I used my debit card for transaction.
Found phone # on shipment order and called and spoke with representative. They refuse to refund my money and tried to talk me into trying more products. I told them I wanted to cancel all future orders, they said ok but would not refund my money. RIP OFF big time. This should be against the law but I am sure they skim by only barely.
Lesson learned!
This report was posted on Ripoff Report on 01/09/2017 10:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mega-skin/internet/mega-skin-mega-skin-in-888-528-1343-charged-my-account-for-9841-for-product-i-did-not-1348594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Yet AGAIN
AUTHOR: - ()
SUBMITTED: Monday, January 09, 2017
Its not the issue that I did not read the T&C; I did. It did not say in terms that was plain and understandable that I would be billed $ before I even got the next shipment. Nothing is free, I get it. But I paid the shipping; ad said product was free. I feel these internet companies (not all) take advantage of customers unfairly by the way they word T&C.
If it is a legit company they should willing refund any monies if the product has not even shipped yet! And if it is returned unopened, the customer should get a full refund. That is what customer service is suppose to be. This company did not earn my money yet and therefore I want a refund. The ad says 30 day returns, we shall see!
#1 General Comment
Yet again....
AUTHOR: Tyg - (USA)
SUBMITTED: Monday, January 09, 2017
Yet again the consumer rips themselves off BY NOT READING!!!!! Remeber when YOU entered in YOUR banking information?? Remember that LINK that said terms and conditions?? You know the one, the one YOU did not click on in YOUR zeal to get something cheap? Right there was ALL of the information that described EVERY cost. But YOU didnt bother to READ!!!!! SUre they will cancel FUTURE orders but YOU AGREED TO THE CHARGES!!!! So odds are that the bank isnt going to reverse the charges as YOU agreed to them. Thats the same as STEALING!!!! But people like YOU cannot take responsibility for the mistakes YOU make so its no surprise that YOU call it a ripoff.
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