MegaGoods Wholesale Company,MegaGoods.com,MegaGoods Dropshipping Company, ripoff,dishonest,doesnt care about customers,wholesale scams,fake advertising,fraudelent company, Defective products, Los Angeles California

I used these people for about 2 years. i have had good and bad experiances. shipping used merchandise as new. For broken merchandise very hard to get replacements ect...  They do however ship quickly and they are right you will get tracking within 24hrs. in most cases. always always was able to get in touch with them and was even offered to tour thier business in L.A. The problem I had was that when there was a problem (1 out of 15 orders) it usually cost me more than what i made off the previous 14 good sales. I never sold anything from the website (2 year customer) always made my sales on ebay. I think they resold thier returns / defectives.  I was recently thinking of trying them again because over time i am sure they would have had to get better (if they dont go to prison or out of business first) I did get scammed for two motorola razrs from them (felonies in Ca.) Sold two defective used phones as new (fraud in my opinion).  That is why i think they resell returns. sent them back got one as a return (broken and used of course) It really bothers me that they dont accept paypal anymore. wich is the main reason i wont go back no buyer protection anymore. for the most part i think the really tried to be legit, but bought crappy merchandise and tried to sell it as good. over time though i am sure they probably found better suppliers but DO YOU REALLY WANT TO RISK IT???????????

I did sell 65 to 100 items a month through them. titanium power seller w/ 2 accounts but a whole lot of problems. My recommendation is use multiple suppliers and some on hand merchandise you buy in lots (feedback builders). If and When problems do happen your business doesnt get ruined.  Ive sold online for the past 8 years now and in my experiance drop shipping from 1 company is insane and you should never leave the fate of your business in thier hands.   

Randy, giving your side of the story is EXCELLENT when there is a conflict regarding anything. But that you don't understand why there are complaints is because it HASN'T HAPPENED TO YOU.

That it hasn't happened to you doesn't make these complaints illegitimate, nor slander, not by a longshot. By repeatedly stating that you don't understand just makes you look like a company shill, in that it's pretty easy to understand why these people are upset with their experiences.

It's also worthwhile to note that you've been involved with the business six months. Whenever people come on and say they've been with a business for a very short time, my skepticism kicks into high gear. Posting your side of the story is fine, but giving the impression, as well as stating, that the complaintants are either the competitor, or have a BASELESS axe to grind is not taking into consideration the legitimacy of their complaints at all. Again, that reinforces the newbie shill impression.

Defend the company, that's fine. But to imply that everyone is lying, because IT HASN'T HAPPENED TO YOU - that's just like people who say they were dead set against capital punishment UNTIL their loved one was murdered. When it happens to you - then it matters. When it happens to someone else - they're the competitor, or bored people who have nothing better to do than lie about companies that have caused them no actual harm.

You say you wrote because you want the truth to be told. Why are you assuming these people are lying? Apparently, because it hasn't happened to you. That does not make them liars, nor appoint you the sole truth-teller. Present your side, please! But don't be so narrow-minded, in ANY aspect of your life, that you can't allow for there to be two sides, and TWO TRUTHS, to the same story.

To whom it may concern:

I just don't understand, all the complaints about Megagoods.com. I see all these posts with people advising to stay away from then, that they are scam artists. I just do not understand.

Here is my history with them:

Membership

I signed up with them, about 6 months ago to use them as my primary drop shipper. It was one of the smartest business decisions that I ever made. The membership fee is $14.99 per month and $1.50 per item drop ship fee. I would gladly pay double that amount.

Merchandise

They carry both new and refurbished merchandise. I have been in the consumer electronics retail business for over 35 years. Megagoods defective product % rate is no different than the countless number of electronic superstores that I have worked for. I have sold over 70 of one model alone and had 3 defective ones which were exchanged by megagoods promptly. It is true that defective merchandise has to be sent back at the customers expense, but that is the case with every major retailer and every major manufacturer. Megagoods sends the exchange to the customer at their own expense. So all the complaints about them selling defective merchandise, is just simply not true. There is NOT a restocking fee for defective merchandise, as one of the complaintants stated.


When there are damaged in shipping issues, they do all the leg work and follow up. They file the claim and send my customers the exchange. All I have to do is notify them of the damage. They arrange for the pick up of the merchandise. The customer DOES NOT have to pay to ship it back.

When I started having a problem with shipping damage on one specific model that I was selling I informed Dan at Mega of the problem, instead of lip service, he listened. He contacted the shipping department, and they listened. The reason that I know this is because when I was following up on one of the damage claims a different customer service rep, told me that I probably would not have any more problems, with shipping damage on that model. She told me that another one of their customer's had informed them of the packing issue, she did not know that It was I that had informed Dan a few days before. She went on to say that their shipping department opened every box and added more packing material to the amount the manufacturer had provided. The problem went away. See why I just don't understand.

In reference, to megagoods not ever having the merchandise in stock, once again, I am at a loss. If they run out of an item, then they pull it from the availability list. You cannot even place an order on the item if it is not in stock. As with any of my suppliers I check their in stock condition daily, and adjust my auctions accordingly, as do all successful retailers.

Orders

I place 3-5 orders with them every day, 7days a week. They ship the orders the SAME DAY they receive them. They post my orders on-line with the respective tracking numbers also the same day. In reference to the complaints about them taking too long ship, all one has to do is read my ebay positive feedback comments from my buyers, hundreds of them say "thanks for the fast shipping".

Pricing

In reference to Megagoods not being a real wholesaler because of their pricing and because they do not require a resellers license to purchase from them, I am not sure how having a resellers license affects the pricing, but I can tell you that Megagoods is competitive in their wholesale pricing structure. Are they the lowest priced drop shipper on all of their items, like their web site suggests? Of course not, but they are competitive and in fact do have some of the lowest pricing, that I have found, on many of their items.

Communication

I don't know where all this talk about them not answering emails, and not answering voice mails came from. I remember not long ago of receiving a phone call on a Saturday night at around 9PM, from Dan at Megagoods, who was working on a damage in shipping issue for me. That I Believe is going beyond the call. {no pun intended}. I grant you that it is hard to get through to them by phone at midday, but who hasn't heard: "I am sorry, but due to the large volume of calls we are experiencing there maybe a longer wait than normal", from any number of businesses.
I have learned the best times to call. The point is you can call and talk to a real customer service rep. Emails? They state on their web site that they answer emails within 2 business days, I have found it to be the same day or following day.

Customer Service

Dan at Mega has given me some of the best customer service that I have received in my 35 odd years in this business, only to have been now matched my Olga, also at Megagoods. Victoria the office manager/customer service supervisor has let me know in no uncertain terms, that any problems that I have or issues that need to be addressed, that I can take them directly to her.


You can now understand, why I don't understand about the bad rap that Megagoods has gotten.
Maybe some of it is because there are people that might an axe to grind, maybe it is competitors of Megagoods, trying to hurt their business, Whatever it is I just don't understand. When I receive the kind of customer service that I have received from Megagoods, and then read the complaints sometimes bordering on slander, I realize that it is time to speak out. So that is what I have done.

I am not affiliated with Megagoods in any way, I am just simply one of their customers, that felt the truth should be told.

Randy
Memphis, Tennessee

To whom it may concern:

I just don't understand, all the complaints about Megagoods.com. I see all these posts with people advising to stay away from then, that they are scam artists. I just do not understand.

Here is my history with them:

Membership

I signed up with them, about 6 months ago to use them as my primary drop shipper. It was one of the smartest business decisions that I ever made. The membership fee is $14.99 per month and $1.50 per item drop ship fee. I would gladly pay double that amount.

Merchandise

They carry both new and refurbished merchandise. I have been in the consumer electronics retail business for over 35 years. Megagoods defective product % rate is no different than the countless number of electronic superstores that I have worked for. I have sold over 70 of one model alone and had 3 defective ones which were exchanged by megagoods promptly. It is true that defective merchandise has to be sent back at the customers expense, but that is the case with every major retailer and every major manufacturer. Megagoods sends the exchange to the customer at their own expense. So all the complaints about them selling defective merchandise, is just simply not true. There is NOT a restocking fee for defective merchandise, as one of the complaintants stated.


When there are damaged in shipping issues, they do all the leg work and follow up. They file the claim and send my customers the exchange. All I have to do is notify them of the damage. They arrange for the pick up of the merchandise. The customer DOES NOT have to pay to ship it back.

When I started having a problem with shipping damage on one specific model that I was selling I informed Dan at Mega of the problem, instead of lip service, he listened. He contacted the shipping department, and they listened. The reason that I know this is because when I was following up on one of the damage claims a different customer service rep, told me that I probably would not have any more problems, with shipping damage on that model. She told me that another one of their customer's had informed them of the packing issue, she did not know that It was I that had informed Dan a few days before. She went on to say that their shipping department opened every box and added more packing material to the amount the manufacturer had provided. The problem went away. See why I just don't understand.

In reference, to megagoods not ever having the merchandise in stock, once again, I am at a loss. If they run out of an item, then they pull it from the availability list. You cannot even place an order on the item if it is not in stock. As with any of my suppliers I check their in stock condition daily, and adjust my auctions accordingly, as do all successful retailers.

Orders

I place 3-5 orders with them every day, 7days a week. They ship the orders the SAME DAY they receive them. They post my orders on-line with the respective tracking numbers also the same day. In reference to the complaints about them taking too long ship, all one has to do is read my ebay positive feedback comments from my buyers, hundreds of them say "thanks for the fast shipping".

Pricing

In reference to Megagoods not being a real wholesaler because of their pricing and because they do not require a resellers license to purchase from them, I am not sure how having a resellers license affects the pricing, but I can tell you that Megagoods is competitive in their wholesale pricing structure. Are they the lowest priced drop shipper on all of their items, like their web site suggests? Of course not, but they are competitive and in fact do have some of the lowest pricing, that I have found, on many of their items.

Communication

I don't know where all this talk about them not answering emails, and not answering voice mails came from. I remember not long ago of receiving a phone call on a Saturday night at around 9PM, from Dan at Megagoods, who was working on a damage in shipping issue for me. That I Believe is going beyond the call. {no pun intended}. I grant you that it is hard to get through to them by phone at midday, but who hasn't heard: "I am sorry, but due to the large volume of calls we are experiencing there maybe a longer wait than normal", from any number of businesses.
I have learned the best times to call. The point is you can call and talk to a real customer service rep. Emails? They state on their web site that they answer emails within 2 business days, I have found it to be the same day or following day.

Customer Service

Dan at Mega has given me some of the best customer service that I have received in my 35 odd years in this business, only to have been now matched my Olga, also at Megagoods. Victoria the office manager/customer service supervisor has let me know in no uncertain terms, that any problems that I have or issues that need to be addressed, that I can take them directly to her.


You can now understand, why I don't understand about the bad rap that Megagoods has gotten.
Maybe some of it is because there are people that might an axe to grind, maybe it is competitors of Megagoods, trying to hurt their business, Whatever it is I just don't understand. When I receive the kind of customer service that I have received from Megagoods, and then read the complaints sometimes bordering on slander, I realize that it is time to speak out. So that is what I have done.

I am not affiliated with Megagoods in any way, I am just simply one of their customers, that felt the truth should be told.

Randy
Memphis, Tennessee

To whom it may concern:

I just don't understand, all the complaints about Megagoods.com. I see all these posts with people advising to stay away from then, that they are scam artists. I just do not understand.

Here is my history with them:

Membership

I signed up with them, about 6 months ago to use them as my primary drop shipper. It was one of the smartest business decisions that I ever made. The membership fee is $14.99 per month and $1.50 per item drop ship fee. I would gladly pay double that amount.

Merchandise

They carry both new and refurbished merchandise. I have been in the consumer electronics retail business for over 35 years. Megagoods defective product % rate is no different than the countless number of electronic superstores that I have worked for. I have sold over 70 of one model alone and had 3 defective ones which were exchanged by megagoods promptly. It is true that defective merchandise has to be sent back at the customers expense, but that is the case with every major retailer and every major manufacturer. Megagoods sends the exchange to the customer at their own expense. So all the complaints about them selling defective merchandise, is just simply not true. There is NOT a restocking fee for defective merchandise, as one of the complaintants stated.


When there are damaged in shipping issues, they do all the leg work and follow up. They file the claim and send my customers the exchange. All I have to do is notify them of the damage. They arrange for the pick up of the merchandise. The customer DOES NOT have to pay to ship it back.

When I started having a problem with shipping damage on one specific model that I was selling I informed Dan at Mega of the problem, instead of lip service, he listened. He contacted the shipping department, and they listened. The reason that I know this is because when I was following up on one of the damage claims a different customer service rep, told me that I probably would not have any more problems, with shipping damage on that model. She told me that another one of their customer's had informed them of the packing issue, she did not know that It was I that had informed Dan a few days before. She went on to say that their shipping department opened every box and added more packing material to the amount the manufacturer had provided. The problem went away. See why I just don't understand.

In reference, to megagoods not ever having the merchandise in stock, once again, I am at a loss. If they run out of an item, then they pull it from the availability list. You cannot even place an order on the item if it is not in stock. As with any of my suppliers I check their in stock condition daily, and adjust my auctions accordingly, as do all successful retailers.

Orders

I place 3-5 orders with them every day, 7days a week. They ship the orders the SAME DAY they receive them. They post my orders on-line with the respective tracking numbers also the same day. In reference to the complaints about them taking too long ship, all one has to do is read my ebay positive feedback comments from my buyers, hundreds of them say "thanks for the fast shipping".

Pricing

In reference to Megagoods not being a real wholesaler because of their pricing and because they do not require a resellers license to purchase from them, I am not sure how having a resellers license affects the pricing, but I can tell you that Megagoods is competitive in their wholesale pricing structure. Are they the lowest priced drop shipper on all of their items, like their web site suggests? Of course not, but they are competitive and in fact do have some of the lowest pricing, that I have found, on many of their items.

Communication

I don't know where all this talk about them not answering emails, and not answering voice mails came from. I remember not long ago of receiving a phone call on a Saturday night at around 9PM, from Dan at Megagoods, who was working on a damage in shipping issue for me. That I Believe is going beyond the call. {no pun intended}. I grant you that it is hard to get through to them by phone at midday, but who hasn't heard: "I am sorry, but due to the large volume of calls we are experiencing there maybe a longer wait than normal", from any number of businesses.
I have learned the best times to call. The point is you can call and talk to a real customer service rep. Emails? They state on their web site that they answer emails within 2 business days, I have found it to be the same day or following day.

Customer Service

Dan at Mega has given me some of the best customer service that I have received in my 35 odd years in this business, only to have been now matched my Olga, also at Megagoods. Victoria the office manager/customer service supervisor has let me know in no uncertain terms, that any problems that I have or issues that need to be addressed, that I can take them directly to her.


You can now understand, why I don't understand about the bad rap that Megagoods has gotten.
Maybe some of it is because there are people that might an axe to grind, maybe it is competitors of Megagoods, trying to hurt their business, Whatever it is I just don't understand. When I receive the kind of customer service that I have received from Megagoods, and then read the complaints sometimes bordering on slander, I realize that it is time to speak out. So that is what I have done.

I am not affiliated with Megagoods in any way, I am just simply one of their customers, that felt the truth should be told.

Randy
Memphis, Tennessee

To whom it may concern:

I just don't understand, all the complaints about Megagoods.com. I see all these posts with people advising to stay away from then, that they are scam artists. I just do not understand.

Here is my history with them:

Membership

I signed up with them, about 6 months ago to use them as my primary drop shipper. It was one of the smartest business decisions that I ever made. The membership fee is $14.99 per month and $1.50 per item drop ship fee. I would gladly pay double that amount.

Merchandise

They carry both new and refurbished merchandise. I have been in the consumer electronics retail business for over 35 years. Megagoods defective product % rate is no different than the countless number of electronic superstores that I have worked for. I have sold over 70 of one model alone and had 3 defective ones which were exchanged by megagoods promptly. It is true that defective merchandise has to be sent back at the customers expense, but that is the case with every major retailer and every major manufacturer. Megagoods sends the exchange to the customer at their own expense. So all the complaints about them selling defective merchandise, is just simply not true. There is NOT a restocking fee for defective merchandise, as one of the complaintants stated.


When there are damaged in shipping issues, they do all the leg work and follow up. They file the claim and send my customers the exchange. All I have to do is notify them of the damage. They arrange for the pick up of the merchandise. The customer DOES NOT have to pay to ship it back.

When I started having a problem with shipping damage on one specific model that I was selling I informed Dan at Mega of the problem, instead of lip service, he listened. He contacted the shipping department, and they listened. The reason that I know this is because when I was following up on one of the damage claims a different customer service rep, told me that I probably would not have any more problems, with shipping damage on that model. She told me that another one of their customer's had informed them of the packing issue, she did not know that It was I that had informed Dan a few days before. She went on to say that their shipping department opened every box and added more packing material to the amount the manufacturer had provided. The problem went away. See why I just don't understand.

In reference, to megagoods not ever having the merchandise in stock, once again, I am at a loss. If they run out of an item, then they pull it from the availability list. You cannot even place an order on the item if it is not in stock. As with any of my suppliers I check their in stock condition daily, and adjust my auctions accordingly, as do all successful retailers.

Orders

I place 3-5 orders with them every day, 7days a week. They ship the orders the SAME DAY they receive them. They post my orders on-line with the respective tracking numbers also the same day. In reference to the complaints about them taking too long ship, all one has to do is read my ebay positive feedback comments from my buyers, hundreds of them say "thanks for the fast shipping".

Pricing

In reference to Megagoods not being a real wholesaler because of their pricing and because they do not require a resellers license to purchase from them, I am not sure how having a resellers license affects the pricing, but I can tell you that Megagoods is competitive in their wholesale pricing structure. Are they the lowest priced drop shipper on all of their items, like their web site suggests? Of course not, but they are competitive and in fact do have some of the lowest pricing, that I have found, on many of their items.

Communication

I don't know where all this talk about them not answering emails, and not answering voice mails came from. I remember not long ago of receiving a phone call on a Saturday night at around 9PM, from Dan at Megagoods, who was working on a damage in shipping issue for me. That I Believe is going beyond the call. {no pun intended}. I grant you that it is hard to get through to them by phone at midday, but who hasn't heard: "I am sorry, but due to the large volume of calls we are experiencing there maybe a longer wait than normal", from any number of businesses.
I have learned the best times to call. The point is you can call and talk to a real customer service rep. Emails? They state on their web site that they answer emails within 2 business days, I have found it to be the same day or following day.

Customer Service

Dan at Mega has given me some of the best customer service that I have received in my 35 odd years in this business, only to have been now matched my Olga, also at Megagoods. Victoria the office manager/customer service supervisor has let me know in no uncertain terms, that any problems that I have or issues that need to be addressed, that I can take them directly to her.


You can now understand, why I don't understand about the bad rap that Megagoods has gotten.
Maybe some of it is because there are people that might an axe to grind, maybe it is competitors of Megagoods, trying to hurt their business, Whatever it is I just don't understand. When I receive the kind of customer service that I have received from Megagoods, and then read the complaints sometimes bordering on slander, I realize that it is time to speak out. So that is what I have done.

I am not affiliated with Megagoods in any way, I am just simply one of their customers, that felt the truth should be told.

Randy
Memphis, Tennessee