Meijer Grocery ripoff Plainfield Illinois

For the second week in a row I was overcharged cereal. meijer puts several boxes of cereal on a display and the sign in front of the display says 2 boxes of General Mills for $5.00 next to that display in another display of several boxes of Kelloggs cereal and a sign that reads 3 boxes of Kelloggs for $6.00.

After carefully reading a brand names and made sure that I purchased the two correct boxes. I checked out a was overcharged for one box. Was told by the customer service dept that Reese's was not included (two weeks in a row). Sign never noted Reese's were not included and there must of been 25 boxes included on display. Overcharged twice at $4.50.

I usually never bother with writing reports such as this but feel this store needs to be investigated by someone agency. On another occassion I was shopping and my son needed an alram clock for school.

I purchased one that hooks up to your MP3 sign read $17.99 yet I was charged $26.99. This happened two weeks ago and when I was checking out the cashier asked me if I wanted to apply for a Meijer credit card and receive 10% off my current grocery bill and received a coupon for a free 12 pack of Coke or Pepsi along with a $5.00 gift card.

I said well I am not sure I will qualify. She said that's okay never once said that I needed to qualify to receive my 10% off bill. Of course I did not qualify for the credit card and I asked for my 10% off when the customer service rep said oh I am sorry your credit was denied so you can not get the 10% off. I explained had the cashier told me that I would not of even applied and put another mark on my credit. She just said sorry and totally blew me off. My son was ill so I could not stay in the store and disagree.

I sent an email and a rep responded that someone from the proper department will get beack to me yet almost two weeks and nothing
yet!

When I went the following week to use the free 12 pack of Coke or Pepsi the new cashier said this is only good if you apply for a credit card. I said I did apply for a credit card and that is how I got it! She said you must use it the same day. I said how could I do that if I received it at the time I applied which was during checkout.

This store does have some good deals but you as the consumer must really pay attention to sale items ring up correctly and also when you use coupons be sure they ring up all coupons as I have also had an expierence when I gave the cashier three coupons
and she only credited me for two. The 3rd coupon for dog food had not been credited and I a cashier who spoke little english so it was hard to explain but I finally got my credit on least one item.

I will say I will continue to shop there but I will be the most careful shopper Meijer has ever had in thier store. All of these little mistake have added up to over $20.00 and I have only been shopping there about 4-5 weeks now!

Linda
Plainfield, Illinois
U.S.A.