Melanie Hyer Keller Williams Realty Drastically Deduced My Home and Does Not Work Well With Clients. Miami Florida

Melanie Hyer was called in on my divorce case and was recommended by my ex-husband's attorney Maria Gonzalez with Young, Berman, Karf & Gonzales. Her speciality was outlined as Probate issues. From the first communications I had with Melanie she indicated she was hired to work on both sides equally and get the house sold quickly.  This was never the case!

She organized a removal of personal property on my ex-husband's side and he was to remove only items from the garage area of my home.  Melanie let him remove pictures, empty a a stereo cabinet and route through my kitchen cabinets for knives within the inside of my home. When I confronted her upon my arrival, Melanie said she would remove me from my home next if i don't cooperate.

Melanie got my home drastically reduced by filing with the courts her recommendation based on a year old house evaluation report and comparisons on un-renovated properties. Along with what her guess at would be a maximum search amount. These recommendations where all done without her stepping on to my property and her base of operation is 50 miles away. Melanie turned down a sellers credit that was previously negotiated.

When an offer was presented and the inspection was concluded Melanie had no negotiation skills and recommended to sign off on a $10,000 credit for repairs. Repairs included $5,000 for a new AC unit which was working and inspection report indicated the unit should have an expert check it out to get a true evaluation. $3,600 to repair the roof, which I provided a proffessional quote for $850.00.

Melanie, was very unprofessional and never provided her contact phone number, her rate she was charging until I asked.  When i did call her or spoke to her in person she was always rude, threating and talked over me. There was a walk-through by the buyer scheduled Melanie failed to show up and cancelled the court approved walk-through.

In the end I had to pay Melanie Hyer $3,500 for her services with a check that was issued to her personally and not to Keller Willaims Reality which is her employer. There was no benifit from using her services.

I will be taking up this matter when I find out who Melanie Hyer reports to and she is reprimanded for her actions. I would never recommend Melanie Hyer or the Keller Williams Reality Group.