Member Advatage Mortgage LLC Jennifer Durham Misleading mortage company Ada, Michigan

Member Advantage Mortgage LLC denied my refinancing request for my house because the appraised value was higher than their "comparable sales guidelines" that wasn't clarified with the appraiser of their choice and to us prior to to paying $400 for the appraiser.
Denials for loans should be basically based on insufficient income, too much debt, poor credit, and low property equity, which most these reasons would of been determine prior to the appraiser request.

I even wanted to offer additional down payment to not only increase my equity and lower the payments, but to help the refinancing process. Unfortunately, their service was not performed very well and plainly inadequate because of the reason for the denial. Im very disappointed that I was billed for the professional appraiser at their request non-bias party, and of their selection pool. If the appraiser needed to follow a certain design criteria, then it shouldve been outlined for them to follow. I believe we provided all the necessary information well and above the general requirements listed for the home refinance request. I was misrepresented and would like to have the $400.00 refunded.