Complaint Review: Memorex - Web rebates - Young America Minnesota
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Memorex - Web rebates PRogram #333-170, PO Box 5648 Young America, Minnesota U.S.A.
- Phone: 888-258-4575
- Web:
- Category: Computer Manufaturers
Memorex - Webrebates cheating people out of rebates by demanding something that is not specified on their rebate form. ripoff Young America Minnesota
*Author of original report: Finally...Young America seems to be the problem.
*Author of original report: 11 weeks later - still waiting
*Author of original report: 11 weeks later - still waiting
*Author of original report: 11 weeks later - still waiting
*Author of original report: 11 weeks later - still waiting
*Author of original report: Update On This Rebate
*UPDATE Employee: Wrong UPC
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Memorex and/or web-rebates.com are cheating people out of rebates by demanding something that is not specified on their rebate form.
The rebate is: "Buy a Memorex Internal 16x16 Double Format Double-Layer DVD Recorder (Model 3202 3292) and Receive a $20.00 Rebate Check by Mail."
The rebate form simply says to enclose "The original UPC cut from the product pacakge". So I cut out the UPC on the bottom of the box and submitted it with the rest of the requirements.
NOW the rebate website "It did not meet the product proof-of-purchase requirements as stated on the order form. One or more UPC labels cut from the package must be submitted."
ONE OR MORE UPC LABELS?
Fortunately, knowing rebate companies, I saved the box (I wonder how many customers didn't?). SO - I looked all over the box and, sure enough, on the end panel is ANOTHER UPC.
IF THEY WERE GOING TO REQUIRE THIS ONE, ALONE - OR IF THEY WERE GOING TO REQUIRE BOTH - THEY SHOULD HAVE CLEARLY STATED IT ON THE REBATE FORM.
This item was purchased from frys.com, and it is my understanding they have "tons of them" to sell for Memorex.
I wonder how many consumers are getting caught in this trap?
It sounds like a huge rip-off - at $20 a pop.
I believe this is blatantly dishonest, as either UPC will identify the product.
websites:
https://www.web-rebates.com/memorex
www.memorex.com
John
Eatonton, Georgia
U.S.A.
This report was posted on Ripoff Report on 04/22/2007 07:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/memorex-web-rebates/young-america-minnesota-55558-5648/memorex-webrebates-cheating-people-out-of-rebates-by-demanding-something-that-is-not-spe-245200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#7 Author of original report
Finally...Young America seems to be the problem.
AUTHOR: John - (U.S.A.)
SUBMITTED: Wednesday, June 20, 2007
Well, I finally received the check on June 15th.
Ironically, another Memorex rebate sent to Texas came the next day, even though it was submitted over a month later.
Perhaps the Young America, MN rebate handlers is the problem.
#6 Author of original report
11 weeks later - still waiting
AUTHOR: John - (U.S.A.)
SUBMITTED: Wednesday, June 06, 2007
The Memorex website said the check was mailed 7 days ago. let you know when it arrives.
#5 Author of original report
11 weeks later - still waiting
AUTHOR: John - (U.S.A.)
SUBMITTED: Wednesday, June 06, 2007
The Memorex website said the check was mailed 7 days ago. let you know when it arrives.
#4 Author of original report
11 weeks later - still waiting
AUTHOR: John - (U.S.A.)
SUBMITTED: Wednesday, June 06, 2007
The Memorex website said the check was mailed 7 days ago. let you know when it arrives.
#3 Author of original report
11 weeks later - still waiting
AUTHOR: John - (U.S.A.)
SUBMITTED: Wednesday, June 06, 2007
The Memorex website said the check was mailed 7 days ago. let you know when it arrives.
#2 Author of original report
Update On This Rebate
AUTHOR: John - (U.S.A.)
SUBMITTED: Friday, May 18, 2007
Are UPC codes ALWAYS on the side...? My memory says "no", but I have never pay that much attention to them. A note on the rebate form, like I have seen on other rebate forms, would avoid this problem.
It turns out the barcode on the side was the only one they wanted, but there were also 2 larger bar codes on the bottom of the box. Those are the one's I orginally sent, thinking "UPC is a bar code". Further confusion occurred with Memorex's cryptic refusal statement of "It did not meet the product proof-of-purchase requirements as stated on the order form. One or more UPC labels cut from the package must be submitted.".
Anyway, I never did get a response from 3 inquiries I emailed thru the website.
3-4 weeks ago, I called the Rebate phone number. The lady on the phone told me what I needed - fortunately I still had the box - and gave me an address to send it to. I did that the next day.
A few days ago, 8 weeks after I mailed the rebate, I received a refusal letter giving me a DIFFERENT address to send the UPC to.
I called the Rebate number, again, and told them the UPC had been sent to a "Special Handling" address. (All this time there had been no change in the rebate status on the website, and an email was sent...no response.)
I had started out my call asking for a supervisor, but let the support person take a shot at resolving the problem.
After a short "hold", the man came back on the line and told me he'd put things in order.
That was a week ago, and the website has said "pending" for a week.
I sent it in on March 19th, today is May 18th...9 weeks and 3 days.
We'll see what happens.
More to come...
#1 UPDATE Employee
Wrong UPC
AUTHOR: Mark - (Canada)
SUBMITTED: Friday, May 18, 2007
A upc code is the code that is on the side or end of a box, NOT on the bottom. Those on the bottom are the actual container upc's NOT the product upc.
Advertisers above have met our
strict standards for business conduct.
