Complaint Review: Menlove Toyota - Bountiful Utah
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- Author Not Confirmed
- Menlove Toyota 2380 S Main Bountiful, Utah United States of America
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- Category: Auto Dealers
Menlove Toyota Deceptive advertising methods and decietful statements Bountiful, Utah
*Consumer Comment: Common sense.
*Consumer Comment: V Coloroso, Toyota Dealerships thrive on DECEPTION & MANIPULATION in order to sell & lease vehicles in the United States of America. Believe it or not, if DECEPTION & MANIPULATION were taken out....
*Consumer Comment: You Actually Believed This????
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On 8/13/10 we began negotiations to purchase a new car from Menlove. We chose Menlove because they had been advertising in print and on radio that they would write off up to $6000 of negative equity on a trade and not add that amount to the new loan. Both Jake (sale manager) and Dave (finance manager) had confirmed this. As a matter of fact, I had spoken with Dave on the phone of 8/14/10 and specifically asked him if the "out the door" amount I was being quoted only included the purchase price, taxes and other appropriate fees, with no negative equity being apllied to the new loan. He stated that was correct. Later that evening after sitting in the showroom for 2 1/2 hours, we completed the purchase and belived the the negative equity that was being indicated was simply due to the fact that we were putting zero down and financing the taxes and other fees. After reviewing the contract later, it shows the taxes and other fees only totaled a little over $900 and that $4436 of negative equity was rolled into the new loan. The is contrary to the companies advertising, and states made by the sales and financing staff. The staff intentional misrepresented the figures and lied about their advertising statements
This report was posted on Ripoff Report on 08/16/2010 03:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/menlove-toyota/bountiful-utah-84010/menlove-toyota-deceptive-advertising-methods-and-decietful-statements-bountiful-utah-631938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Common sense.
AUTHOR: Flynrider - (USA)
SUBMITTED: Tuesday, August 17, 2010
"We chose Menlove because they had been advertising in print and on radio that they would write off up to $6000 of negative equity on a trade and not add that amount to the new loan."
That would have been a reason to stay away, not to buy a car there. Unless they are magicians, there is no way they are going to make $6K in negative equity just disappear. The money is going to have to come from somewhere. Putting on your logical thinking cap, where do you think the money would come from?
An advertisement like the one you mentioned is a huge indication that you are going to be hooked if you take the bait.
#2 Consumer Comment
V Coloroso, Toyota Dealerships thrive on DECEPTION & MANIPULATION in order to sell & lease vehicles in the United States of America. Believe it or not, if DECEPTION & MANIPULATION were taken out....
AUTHOR: Karl - (USA)
SUBMITTED: Tuesday, August 17, 2010
of the auto business in the USA, auto sales would decrease significantly in this country.
#1 Consumer Comment
You Actually Believed This????
AUTHOR: Jim - (USA)
SUBMITTED: Monday, August 16, 2010
POINT-1.
For them to get title for the car you traded in, they NEED to pay it off! The trade cannot be transfered out of your name unless and until the lein is released by the dealer paying it off. In your case, that was $4436. If you think they were going to simply eat this amount, what are you smoking???
POINT-2. You said, and I quote you directly..."After reviewing the contract later...". In other words, what you did was sign a contract WITHOUT reading it BEFORE you signed it! Incredible! If you would have read it and caught this BEFORE signing, then we probably wouldn't be discussing this!
Quite frankly, from what you describe, this was nothing more than a sucker ad where they were trying to attract any sucker they could. You also probably have some bogus, add-on, phoney fees in the deal too. Should any dealer be LYING to a customer like this? Of course not! But then again, the customer should read the contract BEFORE signing it, so as to catch the LIE before obligating themselves to it!
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