Complaint Review: Men's Health Magazine And Rodale Publishing - New York, New York Nationwide
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- Author Confirmed
- Men's Health Magazine And Rodale Publishing Men's Health P.O. Box 8461 Red Oak, IOWA 51591 Nationwide U.S.A.
- Phone: 800-666-2303
- Web:
- Category: Collection Agencies
Men's Health Magazine And Rodale Publishing Subscription Renewal Scam New York, New York
*Consumer Comment: Filed with the BBB, USPS
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I received a letter from the North Shore Agency stating that my account was in collections and that Men's Health has tried to contact me "a number of times" (no specific number of times) about delinquent payment. I did not renew my subscription and didn't sign up for the tricky automatic renewal. So I called the number and asked about the letter. They asked if I wanted to pay over the phone. I said I didn't want to pay at all for something I didn't order. To my surprise they said they would zero out my account and cancel my subscription no problem. This put up a big red flag.
So I started asking questions about the North Shore Agency. Turns out they are not even a real collections agency. I also asked to receive the supposed 5 invoices Men's Health claimed to have sent me. They said they could not reproduce the invoices. So I went up the chain of command and everyone said they could not reproduce the invoices. Finally I got someone that said they could reproduce them but couldn't prove that they were ever sent.
Bottom line, this is a shady scare tactic used by Rodale and Men's Health to dupe unknowing customers into renewing their subscriptions when they don't have to. The thing is, is that I like the magazine but won't read it based on principle now. Anyone else have something recently happen to them? If so, have you done anything, BBB, class action? Let me know.
Jeremy
Chandler, Arizona
U.S.A.
This report was posted on Ripoff Report on 09/08/2008 08:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mens-health-magazine-and-rodale-publishing/nationwide/mens-health-magazine-and-rodale-publishing-subscription-renewal-scam-new-york-new-york-370789. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Filed with the BBB, USPS
AUTHOR: Nina - (U.S.A.)
SUBMITTED: Monday, December 08, 2008
Similar story, also regarding a Rodale publication.
I filed a complaint with the BBB and I filed a mail fraud complaint with the US Postal Service. You can do this on their website as easily as filing a complaint here.
There is at least one class action lawsuit filed against this supposed collection agency. Google the name of the agency and then "class action lawsuit" and the info will come up, including the name of the law firm handling the suit. They have literally thousands of complaints against them across the USA for this very same scam.
I, for one, will never give Rodale my business again. Their products aren't that great, anyway -- every magazine is just a sales pitch for one of their books, or a product from one of their advertisers, and so on, and there's nothing innovative or indepth in any of their publications.
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