Report: #1256211

Complaint Review: Mercedes-Benz of Freehold - Freehold New Jersey

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Ripoff Report is Xcentric Ventures

Submitted: Mon, September 21, 2015
Updated: Mon, September 21, 2015
Reported By: AM — manalapan New Jersey USA

Author Confirmed

Why?

Mercedes-Benz of Freehold South, 4380 U.S. 9, Freehold, New Jersey USA

Phone: 7323396800
Web:
Category: Auto Repair Service

Mercedes-Benz of Freehold Joy Riding Cars for Fun Freehold New Jersey

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Very disappointed with this dealership several times I have tried to do business with them and every time is worse than the last. I can say after this last time I will never be going back there again. Last week, I brought my car in for an issue with my drivers side door handle not working. After persistently calling for two days they finally notified me my car wasn't covered under warranty. Bottom line I came to pick my car up and they managed to not only make the issue worse, but they also finished almost a quarter tank of gas and put 21 miles on the car. Being I am very meticulous about my car I went ahead and asked a manager why is it my car needed to be driven for an issue with the door handle? Unfortunately his only answer was they were sorry and they would have to get back to me. Unfortunately, they never called me back even after calling for weeks and leaving several voicemails, clearly they just avoiding the fact they were just driving my car around for fun, just beware of this when you take your car to get it serviced there.

This report was posted on Ripoff Report on 09/21/2015 10:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mercedes-benz-of-freehold/freehold-new-jersey-07728/mercedes-benz-of-freehold-joy-riding-cars-for-fun-freehold-new-jersey-1256211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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