Report: #1153263

Complaint Review: Mercedes Benz USA, LLC - Montvale New Jersey

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  • Reported By: Arnold — Ft. Lee New Jersey
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  • Mercedes Benz USA, LLC Three Mercedes Driave Montvale, New Jersey USA

Mercedes Benz USA, LLC Attempting to collect disposition fee fro me after a mediator in a lemon lawsuit ruled I was not responsible for the disposition fee because MB broke the warranty by not servicing my vehicle. Montvale New Jersey

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  I leased a Mercedes Benz 2010 ML 350 for 39 months. Over that period, my vehicle was in various repair shops for 60 days, not including visits to correct tire pressure and a faulty Bluetooth system. In September 2011, my car ran out of gas at 9PM on route 80 yet the gas gauge indicated almost a half tank of gas remaining. With cars passing at 75-80 mph, I called MB roadside assistance for help. They refused to send help until I did an interview with them. I ended up calling 911 and the state police showed yp with a tow truck within minutes.

This  vehicle stalled six times over the course of my lease...the last time on 5/18/13 with three people in the vehicle. I called for an appointment to check the vehicle and got an appointment on May 20. MB Nanuet was the dealership where I went and it was where the car had been leased from. They refused to check my car out because there was a pending lemon lawsuit. I had attempted to turn this car in on twoseparate occasions either for an early termination of my lease or a replacement, but was turned down on both occasions by case managers with Mercedes.

My lemon lawsuit was reviewed by a mediator and I was represented by an attorney. Mercedes Benz was also represented by an outside attorney. The mediator determined I had brought my lawsuit too late over the course of my lease and didn't award me any compensation. The mediator, upon hearing that I was denied service on 5/20/13, stated that the Merecedes Benz Corp. broke the terms of my warranty agreement and I was not responsible for the disposition fee.


i have been contacted by MB Financialon three occasions for collection of this disposition fee. I have lost my patience now after finding out that this charge is on my credit report and is affecting my credit. I have also talked with the GM of the dealership and various case managers atMercedes Corp., but have not gotten satisfaction.

i would like this disposition charge to disappear from my credit report at this time. After thinking about this, I now think I'm owed some compensation fro Mercedes for not honoring their warranty.



Ft. Lee, N.J.




This report was posted on Ripoff Report on 06/09/2014 10:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mercedes-benz-usa-llc/montvale-new-jersey-07645-0350/mercedes-benz-usa-llc-attempting-to-collect-disposition-fee-fro-me-after-a-mediator-in-a-1153263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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