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Report: #249202

Complaint Review: Merchandise Direct, Patch Perfect - Internet

  • Submitted:
  • Updated:
  • Reported By: Rochester Minnesota
  • Author Confirmed What's this?
  • Why?
  • Merchandise Direct, Patch Perfect officialtvwebsite.com/patchperfect Internet U.S.A.

Patch Perfect, Merchandise Direct Their own employees don't know anything about the company! Internet

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There are television ads running for a new lawn product called Patch Perfect. It is supposed a great new product to help grass grow in hard to grow places. The add tells you to "ask about large lot and acreage discounts", so I called them to inquire about just that. It is an automated line only; no people available to answer any questions. If you press "2" to check on the status of you order, you receive a message to call their Customer Service line at 866-272-9951. When jumping through all the hoops, I finally got through to a real person! When I asked about the "large lot and acreage discount" he told me to fax my question to the corporate office at 866-823-9214. When I asked for a telephone number for the corporate office, he told me that the employees aren't given that information. When I asked what city and state the corporate offices were located, he said that employees weren't given that information. When I asked the name of the parent company, he explained that it was called Merchandise Direct.

Be very very careful if you plan to order this product. This sounds very shady to me.

Diane
Rochester, Minnesota
U.S.A.

This report was posted on Ripoff Report on 05/18/2007 10:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/merchandise-direct-patch-perfect/internet/patch-perfect-merchandise-direct-their-own-employees-dont-know-anything-about-the-compan-249202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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