Merchant Account Solution Integrated Card Service Trick you into setup a Merchant Account and keep charging you a lot of money Agoura Hills California

I am dealing with the same exact thing and Mr. Anthony Herrera was very rude to me. I am filed a claim against them through the BBB and never even did the set up over the phone. Within 10 days I asked to cancel without fees. Josh Jimenez said he would help me, but didnt. Then Anthany Herrera demanded I pay the $545. After posting on BBB, his boss lady, Nori R. responded and demanded the same. Yet said that if i returned the reader I wouldn't be charged ANYTHING....Yet I have proof they received the reader and everything else over a month ago and she say's "We have to Locate it! Um NO! It doesn't take a MONTH to locate something I can prove you received.  This has been going on for over 4 months and as of TODAY, they have YET CHARGED ME A FEE AGAIN! I have never even set this crap up or used the reader, didn't even open the package!

 Yes please tell me how to contact you. I would love help fighting them :/

Great News folks!

Yesterday, I got a call from Merchant Accont Solutions. 

I spoke with Anthony Herrera, Senior Account Executive. 

And he closed my account immidiately and told me that they will not charge $545.00, early termincation penalty fee. 

Of course I don't beleive them, so I closed my bank account just to be safe. 

Just because they let me go without penalty fee, I am not going to stop here. 

I want to see justice to be done. 

I contacted Apple store and asked them to open a case. 

Because all started from iPhone App that I downloaded, "Cheap Credit Card Processing" which is offered by a company Integrated Card Services inc. (DBA Merchant Account Solutions)

Apple is starting thorough investigation and hopefully, they will take all the app(s) down from iTune that are registered under ICS inc. 

Am updating my progress here: Blog about Merchant Account Solutions

I was abled to resolve this so quickly, I think contacting BBB, and other institution really helped me. 

Let me know if you need any help. I'd be happy to give you tips and guide you how to fight with these scumbags. 

Leave your comment on my blog and I will see what I can do!

I started my small business and was looking for a credit card processing company so I can offer my clients to pay me with their credit/debit cards.

I have a few accounts like Paypal and Square but was looking into better, less pricy service as I am trying to grow my business. 

At first, Merchant Account Solutions sounded wonderful. 

The account executive Mr Logan Distefano told me that their rate is as low as $0.36 per swipe and %1.5 for other credit card company swipe. 

I told him I only intended to use iPhone or iPad for the terminal. He said the company will send me a card swiper for free and did not mention about any fee might involve in the future. 

I received a card swipe and as a test, I charged my own credit card twice with amount of $1 each, total of $2.

That month, I did not have any sales via card and my business account had $12.54 debited by the merchant account solution.

I had to call them and find out what was the breakdown of this $12.54 was 

They told me

$7.99 = monthly account fee

$2.99 = federal mandatory fee

$1.34 = mid level qualifying process fee (Credit card, inputting number directly)

$0.30 = high level qualifying process fee (Credit card, using a card swipe device)

Plus, they deducted 6 cents from total of $2. 

It looks really fishy and I started to doubt their legitimacy of the business. So I called their front toll free number and started to mention about my wish to close my account.

First, they told me that I have to pay $350. I asked why and they told me that those were terminal fees. I told them all I have is my iPhone/iPad card swipe. Now they said I will be charged if I don’t return the device. Naturally I will return any device that I don’t use any more. But they sales talk were “Free Devices”
Today, after I had to bug them a few more times to see how I can close my account, they finally sent me a Termination Merchant Account Request form via an email.

As I was filling this form and getting ready to get rid of the card swipe, I noticed that the subject of the email said “Early Termination Fee $545.00”
I quickly called back and spoke with an agent (Benjamin Hahn) who are helping me to start account closure process, (at this time, I talked to him 3 times already) and now they are saying that I have to pay early termination fee of $545.00.

I have not signed any documents physically and they never sent me any documents. They claimed that they have my e-signature on the contract but all I did was following the steps online while sale account executive, Mr. Logan was guiding me on the phone to enter my business information on their website system.
I had not been given any chance to see if there was any agreement nor contract that I had signed in there.

I strongly feel that they tricked me to setup merchant account with them and either way keeping the account or closing account, they created a system that they will get most money out of from small business owners like myself.

I filed a report with Better Business Bureau and also Federal Trade Commisiion. 

Hopefully with their metigation I can avoid paying this "Early Terminatio Fee"