Complaint Review: Merchant Credit Guide - Chicago Illinois
- Merchant Credit Guide 223 Jackson Blvd Chicago, Illinois U.S.A.
- Phone: 888-249-1033
- Web:
- Category: Collection Agency's
Merchant Credit Guide Merchant's Credit Guide ripoff attempt Chicago Illinois
*Consumer Suggestion: Beat them
*Consumer Suggestion: Aida, You NEVER have to prove you don't owe the debt!
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I received a request in September (the request was not dated) to pay 2257.25 on a past unpaid bill. the 'client' I supposedly owed this money to was Palisades Collection. the account no. suggested a credit card number, but I was not sure. The only situation I could think of was 20 years ago involving a stolen credit card, a brand new one stolen in the mail, which I quickly cleared with the bank - I was not responsible for the charge. Six years later the charge resurfaced and I was contacted by a rude collection agency, and I cleared it again by having the bank vice president write a letter to the collection aganey.
I wrote to Consumer Credit Guide (Ken Hughes) saying the charge was fraudulent, and I knew what they were up to based on the numerous complaints I pulled up on the itnernet, sent copies of my correspondence to the Attnorneys General in Illinois and California. I did no hear from them again. But I want this thing to go away for good, i want confirmation from someone that I do not owe this money. I have a perfect credit rating and do not want to mess it up.
Aida
richmond, California
U.S.A.
This report was posted on Ripoff Report on 11/24/2006 10:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/merchant-credit-guide/chicago-illinois-60606/merchant-credit-guide-merchants-credit-guide-ripoff-attempt-chicago-illinois-222027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
Beat them
AUTHOR: Mat - (U.S.A.)
SUBMITTED: Thursday, December 14, 2006
I had the same problem with Merchants Credit Guide, I did however finally get this issue resolved. I wrote to Lisa Madigan, Attorney General , state of Illinois, where Merchant is located. It was promply resolved in writing.
Chicago Main Office
100 West Randolph Street
Chicago, IL 60601
(312) 814-3000

#1 Consumer Suggestion
Aida, You NEVER have to prove you don't owe the debt!
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Saturday, November 25, 2006
Aida,
The burden of proof is always on the collector to prove that you owe the debt, and is NEVER on you to prove that you don't.
Stay off the phone and always communicate in writing by certified mail return reciept requested. Be sure to put the certified# on the letter itself and keep a copy for your records.
By the means above, send a letter of dispute and request for debt validation. Clearly dispute the debt and DEMAND to see whatever you allegedly signed to create the debt and a full account history and itemization of charges. Also demand proof that they are legally entitled to collect said debt and proof that they are licensed to do so both in the state of their home office and in the state you reside in.
Now, under federal law, all collections activity must cease until they provide the requested validation.
Merchants Credit Guide company are JUNK DEBT BUYERS who pay far less than a penny on the dollar for debts of this age and type. Most are past SOL for legal collections and they know it.
And, they are in suite 900 at 223 Jackson.


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