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Report: #233544

Complaint Review: Merchant Data Systems - Miami Beach Florida

  • Submitted:
  • Updated:
  • Reported By: Berkeley California
  • Author Confirmed What's this?
  • Why?
  • Merchant Data Systems merchantdatasystems.com/ Miami Beach, Florida U.S.A.

Merchant Data Systems ripoff deceptive contract hid 5 year term in lengthy small print and charged a $3096 cancellation fee when I cancelled my account Miami Beach Florida

*UPDATE Employee: Merchant signed agreement and did not comply

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This is a credit card processing company - you are a small business person, do not work with this company. Not only were they nightmarish to work with in general in terms of customer service and outrageous fees and discount schedules, but when they lost over $5k of our credit card processing, I cancelled our account with them and they charged me a $3096 cancellation fee. The cancellation fee, which I still cannot find after pouring over the small print of my contract, is burried in a 20+ clause statement of minute small print. Interestingly, the five year minimum term is also burried in the small print and is not found on the declarations page (i.e. main contract page with fees, discount schedules etc ...). Please contact me if you want more info on the unscrupulous company.

Hall
Berkeley, California
U.S.A.

This report was posted on Ripoff Report on 01/30/2007 12:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/merchant-data-systems/miami-beach-florida-33140/merchant-data-systems-ripoff-deceptive-contract-hid-5-year-term-in-lengthy-small-print-and-233544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Merchant signed agreement and did not comply

AUTHOR: Merchant Data Systems - (U.S.A.)

POSTED: Tuesday, February 26, 2008

Merchant signed a binding merchant services agreement. All the langauge in the agreement is the same size and font. The merchant canceled and incurred a termination fee. Merchant was offered a refund if they came back and processed for the remainder of the term. The merchant declined the offer.

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