Complaint Review: Merchant Services Credit Card Processing Of Irvine, CA - Irvine, California
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- Author Confirmed
- Merchant Services Credit Card Processing Of Irvine, CA 9012 Research D, Ste. 200. Irvine,, California U.S.A.
- Phone: 949-861-4000
- Web:
- Category: Credit Card Processing Companies
Merchant Services Credit Card Processing Contract for 48 months, $495.00 fine for breaking it, not disclosed. High fees. Irvine, California
*Consumer Suggestion: Merchant Services
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I was called by this company because they said we needed to meet with them to reduce our fees because everything was going up. I thought it was the company that we actually had called Merchant Warehouse. However, this was Merchant Services, which I found out much later.
The woman I talked to, Shelley Kunz, was so efficient, I had no idea that she was actually getting me to sign a contract for 48 months, since we presently do not have to have a contract.
All my dealings with this company were high pressure, hurry, you're going to miss the price reductions, etc. I should have realized there was something wrong, she made several mistakes and then corrected them. I thought the fees would be less, she showed me that they were and said that my present company was really overcharging me.
At no time did she say I would have an unrevocable contract or that I would be charged exorbitant fees. I owned my machine, which they had to reprogram. When this was done, Shelley had told me that she would cancel my other contract. She did not do this. So, instead of paying $25.00 a month, I am now paying $56.00 and am stuck with a contract for 48 months!! I am just ill about it.
I also had her look at our gallery contract which she said she couldn't do better than...thank goodness, I really was very lucky she didn't con me into doing that one, also.
Now my machine has quit working, I dread the next steps!
Artist
Fort Collins, Colorado
U.S.A.
This report was posted on Ripoff Report on 11/15/2008 03:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/merchant-services-credit-card-processing-of-irvine-ca/irvine-california-92618/merchant-services-credit-card-processing-contract-for-48-months-49500-fine-for-breaking-391613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Merchant Services
AUTHOR: Helper - (U.S.A.)
SUBMITTED: Saturday, December 13, 2008
Hi
My name is Hassan I'm an ISO I run Merchant Services Company Express MPS Group and partner with Digital Financial Group one of the best company Sponsored by wells Fargo and first data.
I would like to educate and help small business owner that been lied or Ripped off by other merchant services company with there lease, rate etc..
I see that's a lots of bad Merchant providers' are hurting small businesses by RIPPING THEM OFF by signed them on a long term lease or charge them too much from there hard earning money for something you can buy for few hundred. And also they not helping the needs of the merchant
Some info
1- Don't not sign a terminal lease if it's more than $30 a month.
2-read the contract very close and keep a copy of it and tell the agent to wait for 2days or comeback within 2day so you have time to read the contract and look up their company @ www.ripoffreport.com
3-when you decided to sign with them make sure you get your contract copy right a way . (means) go to the copy machine and make your copy of the contract
4- If you have a lease and it's the end of the lease make sure you call the lease company to cancel your lease, because they will continue charging you
"Low Rates"
Let's face it, many Merchant Service Providers advertise their "low rates." However, when applying you find out that you may fall into a higher risk category or simply do not "meet their required transaction volume" to qualify for their advertised "low rates."
Watch out from low rate 1.03%, 1.39%, 1.59% for V/MC. whatever below the bypass (interchange) rate it's a lie they will charge you more..
If you have any Question please feel free to email me.
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