MERCHANTONE RIPOFF - $99 ANNUAL FEE + Anauthorized Charges $99 annual fee +$50 anauthorized debit charge after cancellation of merchant acct Miami Beach Florida

We setup a merchant account with Merchantone From Mid October thru December. I talked to sales manager (Scott G) and told him that we are opening up a Kiosk in mall , for 3 to 4 months.So he said we could open up a month to month merchant account, no setup fees, no application fee and no annual fee and no cancellation fee.
So he them emailed me a contract and i looked and read there is a cancellation fee, i calle dback and asked, he said , i can just strike it off and write down" No cancellation fee". So we did.

Dec -29th ,i sent an email that we are closing the store on Dec 31st. Then i see a charge of $99 debited on our acct. called in and asked what was the charge.They said it was a annual fee, but since we are not annual customers, they said tehy would credit it in 48 hours. Guess what , they did not credit. Here is the trick they say 48 hours so we cannot dispute it after that.So if you call after 3 or 4 days , they'll say we cannot refund. and we cannot dispute it from the bank.

And then again a charge of $50 on 01/14/2009, unauthorized debited from our accounts. I called in immediately again.

I have no where to go but to RIPOFF.Please DO NOT do business with these guys.

Kris
webster, New York
U.S.A.