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Report: #1281498

Complaint Review: Mercury Payments - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Professional Chocie — Victoria Alabama Canada
  • Author Confirmed What's this?
  • Why?
  • Mercury Payments Nationwide USA

Mercury Payments Deceptive rip off, liars. thieves Nationwide

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Unfortunately our point-of-sale system called Vision Core came with Mercury payments built-in. We also use Chase paymentech for our credit card and debit processing.Far cheaper than Mercury Payments.

When signing up with Mercury systems they promised to match Chases discount rates. It quickly came apparent that they were charging more. We discussed with Mercury payments about the overcharging but

they never did match Chase payment rates.

After 5.5 years we decided to cancel Mercury payments. I submitted by cancellation request and received confirmation October 25, 2015. I received a statement in November which was expected and an unexpected statement in
December. Called and request they close the account Jan 20, 2016. Mercury emailed an invoice for $440 for account cancellation fee.

We looked my contract three years and three-year renewal automatically without any notice. Apart from the initial paperwork almost 6 years ago I've never signed or been contacted for contract renewals.

I have six months left on my contract which would be $240 cancellation.  Theives.

This report was posted on Ripoff Report on 01/21/2016 01:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mercury-payments/nationwide/mercury-payments-deceptive-rip-off-liars-thieves-nationwide-1281498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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