Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1336350

Complaint Review: MetroPCS Retail Store - Brooklyn New York

  • Submitted:
  • Updated:
  • Reported By: Lee — Brooklyn New York USA
  • Author Confirmed What's this?
  • Why?
  • MetroPCS Retail Store 4824 5th ave Brooklyn, New York USA

MetroPCS Retail Store MC4 Wireless Inc Phone was worth $49.99, charged me $165.00 had damages, refused to accept return or exchange Brooklyn New York

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On August 26th I went to purchase a phone, because the one I had wasn't working well on MetroPCS, because it was a T-mobile phone. I went into MC4 Wireless a MetroPCS Retail Store to buy a MetroPCS phone. I left with an LG phone. When the store agent was fixing my phone I noticed the screen wasn't working well, but thought it's a new phone so maybe it's now. I proceeded to pay $165.00 for the phone and left. When I got home I noticed the phone acting funny but kept it to see how it would work this was on a Friday. On Sunday the phone went in and out so I called the store. The manager told me I was unable to exchange the phone and had to give it another few days before I could do that. When I told him you know what I will return the phone instead, he said did you have service with MetroPCS before buying the phone I said "yes" he said I am sorry we don't accept returns. I proceeded to tell him the phone is not even 2 days old. He hung up on me my partner called back and the person I the phone proceeded to curse him out. I called MetroPCS and they said they'd send a manager to investigate and told me they'd call me back in a few days. They never did. Someone was calling my phone and hanging up and wouldn't speak when they'd call. I also spoke to the rep on the phone and he told me that phone was going for only $49.99 on top of that the phone was broken and looked used. I fought with my bank, but they told me I used a chip to pay and that they couldn't do anything about it. This store is a store whoch is in a neighborhood where I am sure they're doing this all the time to people and some people probably don't know what to do.

This report was posted on Ripoff Report on 11/03/2016 06:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/metropcs-retail-store/brooklyn-new-york-11220/metropcs-retail-store-mc4-wireless-inc-phone-was-worth-4999-charged-me-16500-had-dam-1336350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now