Complaint Review: MG Direct LLC
- MG Direct LLC
25 Monroe Street
Lodi, New Jersey
- Phone: 866-650-1963
- Category: Beauty Products
MG Direct LLC Does Anyone Work in Customer Service???? Lodi New Jersey
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I ordered a 'Breathe-Easy" Mouthpiece (sleep aid) based on the decent reviews on their website. I had a voucher for it so the only thing I needed to pay for was $4.95 for shipping. It arrived pretty quickly however, this thing is huge. It's made out of rubber & cannot be adjusted. I am a average sized girl. It barely fit in my mouth & was making me gag. There was NO way I was sleeping with this.
I decided the next day to call. Their lines were busy all day. I waited another day & decided to send them an email. Now, keep in mind, I wasn't expecting a refund but thought maybe a credit to purchase another item. A whole week goes by with NO response so I decided to send another e-mail. Another week, no response. I tried to call again, lines busy.
I finally gave up. I just want everyone to know that your taking a chance buying from this company. Should you ever need Customer Service, GOOD LUCK!
This report was posted on Ripoff Report on 08/29/2013 08:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mg-direct-llc/lodi-new-jersey-07644/mg-direct-llc-does-anyone-work-in-customer-service-lodi-new-jersey-1080075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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